Patch Manager(L2 & L3 Level)(Contract job)
SAT Microsystems · Riyadh, Riyadh, Saudi Arabia
Tailor my CV for this job — freeCompany Description SAT Microsystems is an established IT service provider delivering innovative solutions that reduce business costs and operational complexity across Saudi Arabia, the UAE, and multiple international markets. Hundreds of organizations worldwide rely on SAT Microsystems to secure, manage, and support their IT environments, giving the company deep visibility into emerging technologies and industry trends. The company offers a broad portfolio including managed IT services, IT infrastructure support, database and application services, desktop support, cyber security (SOC), RPA, cloud services, and NOC operations. SAT Microsystems also provides AI, automation, IoT solutions, chatbots, IT outsourcing, and BPO services to help clients advance their digital transformation. Team members work with diverse sectors and technologies, contributing to large-scale, business-critical initiatives.Duration: 3 Months + extendable if required.Role Description The Patch Manager is responsible for planning, coordinating, and executing patch management activities across servers, endpoints, applications, and network devices to maintain a secure and stable IT environment. This full-time, on-site role is based in Riyadh and involves working closely with infrastructure, security, and application teams to assess patch requirements, prioritize deployment, and minimize operational disruption. Day-to-day tasks include monitoring vendor releases, evaluating patch impact, scheduling maintenance windows, and performing patch installation and verification. The Patch Manager will track compliance against internal standards and external regulations, maintain detailed documentation, and prepare regular reports on patch status, risk exposure, and remediation progress. The role also includes troubleshooting patch-related issues, optimizing automation tools and processes, and contributing to continuous improvement of patch governance and policies.QualificationsStrong experience with patch management tools and platforms (e.g., WSUS, SCCM/ConfigMgr, Intune, Linux package managers, third-party patching solutions) and operating systems (Windows Server/Client, Linux, virtualized environments).Solid understanding of IT infrastructure components including servers, networks, storage, and endpoints, with the ability to coordinate patching across complex, distributed environments.Knowledge of cyber security principles, vulnerability management, CVE/CVSS scoring, and best practices for mitigating security risks through timely patching.Proficiency in documenting procedures, creating patch schedules, maintaining asset and configuration records, and generating clear compliance and progress reports for stakeholders.Experience working with ITIL-based processes (change management, incident management, problem management) and aligning patch activities with formal change controls.Ability to use scripting or automation (e.g., PowerShell, Bash, automation frameworks) to streamline patch deployment, testing, and verification where applicable.Strong analytical and troubleshooting skills, with the ability to investigate patch failures, compatibility issues, and performance impacts, and develop practical solutions.Effective communication