Pharmacy Assistant

Company Description HEAL PHARMACY is a community-focused pharmacy originally established in Hetauda, Nepal, serving local residents with accessible healthcare and medication services. The pharmacy is committed to providing reliable prescription fulfillment, over-the-counter products, and clear guidance on medication use. HEAL PHARMACY emphasizes courteous, efficient service and aims to build long-term relationships with customers and healthcare providers. Team members work in a supportive environment where accuracy, professionalism, and patient care are central to daily operations.Role Description This is a full-time, on-site Pharmacy Assistant role based in Heṭaudā. The Pharmacy Assistant will support daily pharmacy operations, including assisting with prescription processing, preparing medications under supervision, and organizing shelves and storage areas. Responsibilities include helping customers with basic medication-related queries, handling cash and electronic payments, and maintaining accurate records. The role also involves managing inventory by checking stock levels, receiving deliveries, and reporting shortages or discrepancies to the pharmacist. The Pharmacy Assistant will answer phone calls, coordinate with healthcare providers when required, and ensure a clean, orderly, and compliant work environment.Qualifications Strong customer service skills with a focus on clear communication, patience, and professionalism.Foundational pharmacy knowledge with the ability to assist in handling prescriptions under licensed supervision.Ability to manage inventory effectively, including stock checks, recording incoming items, and maintaining organized storage.Professional phone etiquette, including answering calls promptly, documenting messages, and communicating information accurately.Attention to detail and basic numeracy skills for handling transactions, verifying labels, and maintaining records.Ability to stand for extended periods and perform routine physical tasks such as lifting small boxes and organizing shelves.Prior experience in a pharmacy, clinic, or retail health setting is an advantage.Relevant vocational training or coursework in pharmacy, health sciences, or a related field is preferred.Commitment to ethical practices, confidentiality, and compliance with local pharmacy regulations.