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Pharmacy Assistant

Pharmaprix · Montreal, Quebec, Canada

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Company Description Pharmaprix has been serving communities across Quebec for over 50 years through a network of locally managed pharmacies. The company is committed to delivering professional expertise and personalized service in every interaction. Rooted in local neighborhoods, Pharmaprix focuses on customer satisfaction as a key driver of its success. A dedicated team places the needs of each person at the center of its priorities. Pharmaprix offers a complete range of health, beauty, and everyday products and services, with an emphasis on attentive, individualized experiences.Role Description The Pharmacy Assistant is a full-time, on-site role located in Montreal, QC. This role supports pharmacists in processing prescriptions, preparing medications, and ensuring accurate documentation in accordance with regulatory and safety standards. Day-to-day tasks include greeting and assisting customers, answering questions about products and services, and directing clinical inquiries to the pharmacist when needed. The Pharmacy Assistant manages inventory by receiving, organizing, and restocking medications and supplies, and helps maintain a clean, orderly, and secure work environment. The role also involves handling phone calls professionally, coordinating with healthcare providers, and working collaboratively with team members to deliver efficient and compassionate service.Qualifications Candidates should possess prescription handling skills, including understanding prescription information and supporting safe medication processing.Candidates should possess strong customer service skills and the ability to provide courteous, empathetic assistance to a diverse clientele.Candidates should possess pharmacy-related knowledge, such as familiarity with common medications, pharmacy procedures, and regulatory requirements.Candidates should possess inventory management abilities, including tracking stock levels, organizing products, and assisting with ordering.Candidates should possess professional phone etiquette skills, including clear communication, active listening, and accurate message-taking.Relevant qualifications include prior experience in a pharmacy or healthcare environment, basic computer proficiency, and strong attention to detail.A pharmacy assistant diploma or related certification is an asset; bilingual ability in English and French is highly beneficial for serving local communities.