Product Owner / Lead BA

Job Title: Product Owner / Lead Business Analyst – Digital Banking

Location: United Arab EmiratesAbout the OpportunityJex Recruitment is partnering with a leading UAE organisation to hire multiple Product Owners and Lead Business Analysts for its Digital team.

The bank is investing significantly in its digital and AI capabilities. These roles will shape and deliver customer-facing products across mobile and online banking.Key ResponsibilitiesOwn and prioritise the product backlog, including epics, user stories and acceptance criteriaRun requirements workshops with business, technology, compliance and UX stakeholdersProduce BRDs, FSDs, process flows and customer journey mapsDefine functional and non-functional requirements with architecture and engineering teamsAnalyse API integrations across digital channels, core banking, payment platforms and third-party providersImprove digital onboarding journeys for accounts, cards and personal loans, including eKYC, UAE PASS and MFAUse data and funnel analytics to find journey drop-offs and improve conversionLead Agile ceremonies, including backlog refinement, sprint planning and PI planningCoordinate UAT, defect triage and release sign-offTranslate CBUAE regulatory requirements into deliverable solutionsRequirements8+ years of experience in Business Analysis and/or Product OwnershipExperience in banking, ideally in digital channels, payments or onboardingStrong Agile delivery experience (Scrum or SAFe)Working knowledge of REST APIs and system integrations (Postman, Swagger)Ability to query and analyse data using SQL, Power BI or similar toolsProficiency in Jira, Confluence and FigmaStrong stakeholder management and communication skillsA track record of measurable impact on conversion, adoption or revenueCSPO, CBAP or SAFe POPM certification is an advantage