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Program Manager, Integrated Care

Spectrum Health Care (SHC) · Mississauga, Ontario, Canada

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Company DescriptionSpectrum Health Care is currently seeking a Registered Nurse to join our team as Program Manager, Integrated Care to support our teams in Mississauga. This individual will be responsible for leading a diverse, multidisciplinary team that will deliver high-quality, integrated care in the community, driving both operational and clinical excellence.Job DescriptionThe Program Manager, Integrated Care cultivates and manages high-performing teams comprised of Nurses, Personal Support Workers (PSWs), and Allied Health professionals – fostering a collaborative, innovative, and learning-focused environment that aligns with Spectrum’s Mission, Vision, and Values. In this role, you will ensure seamless program operations by leveraging data-driven insights to optimize service delivery, enhance quality, and achieve key outcomes. A critical aspect of your work will involve collaborating with external health system stakeholders to support the design and implementation of innovative programs, ensuring seamless care transitions across the broader health system.Lead program development and design clinical workflows to support innovative models of care while effectively managing key internal and external stakeholder relationshipsRecruit and onboard team members, ensuring they have the necessary attributes, training and skills – support ongoing development and educational initiatives and development of best-practice championsLead and mentor the team to consistently meet high care quality standardsCollaborate with operational leadership to implement and maintain exemplary practicesAddress quality, safety, and risk issues, and develop improvement plans as neededMonitor and report key performance indicators, initiating improvements or process changes when requiredContribute to improved client outcomes through evidence-informed practices and resource efficiencyIntegrate client satisfaction plans, addressing concerns in a timely manner.QualificationsMinimum of 5 years of recent experience with progressive responsibilities as a Nursing Manager, preferably in a community settingCurrent CNO certificate as Registered Nurse, degree preferredExperience managing in a union environment is an assetSolid knowledge of the principles, practices, and methods related to leading multidisciplinary teamsExperience with program development, implementation and evaluationValid G driver's license and reliable vehicle