Programme Manager

We're DF Capital - a specialist bank providing award-winning commercial finance, retail finance, and savings products to consumers and small businesses.Based in Manchester, we serve thousands of customers across the UK and into Europe, supporting their ambitions with tailored financial solutions.We help our customers realise their ambitions by doing things differently - combining the agility and innovation of a specialist lender with the security and service standards of a regulated bank. Whether it's flexible lending structures or straightforward savings options, we focus on what matters most to our customers.In 2025, we launched DF Capital Retail Finance - a subsidiary of DF Capital Bank Limited - to offer specialist hire purchase solutions to retail customers.Our goal is simple: to do the absolute best for our customers, our communities, and each other.Your new role:Our Programme Manager will lead a team to deliver enterprise wide projects across change and transformation.You will coordinate related projects, people, and resources to meet our strategic business goals, overseeing planning, governance, delivery, schedules, and budgets while resolving bottlenecks and improving efficiency.With a pragmatic and delivery focussed approach you engage with stakeholders, whilst operating holistically across our leadership, operations, technology, and commercial teams, as well as our other support functions. Operating within a fast moving business with big growth and business change ambitions, you will have the exciting opportunity to act as the catalyst for control and agility whilst maintaining strong governance and controls.This role leads the scoping, definition and delivery of change and continuous improvement to ensure outcomes and expected benefits are clearly articulated and that agreed work is aligned to the overall project/initiative.The role requires the ability to drive and flex between both a transformational agenda and understanding the detail to "do the doing".RequirementsDF Capital are passionate about providing employees with the right training and development to help them excel in their roles and future careers. We are confident that an applicant with the right attitude and drive will succeed in this role.Other duties may be assigned outside of the following duties and responsibilities: Responsibilities and duties : Strategic Alignment: Driving DFC strategic vision by organising numerous projects that contribute to the organisation's overall objectives. Designing, coordinate, and improving internal and external programs to adhere to organisational goalsPlanning and Governance:Developing and overseeing project plans, schedules, and budgets for programme completionEstablishes programme governance (controls) defines the scope and success criteriaDefine project / continuous improvement scope and objectives, involving all relevant stakeholders and ensuring technical / process / resource feasibilityWork closely with the business stakeholders to define and manage any risks, assumptions, issues and dependencies within a RAID log to ensure effective running of the project and all mitigating actions and controls are delivered Deliver projects within accordance of the standard framework as outlined by DFC and ensure all project documentation is completed and filed correctlyDevelop and manage a detailed project schedule and work plansUse appropriate verification techniques to manage changes in project scope, schedule and costsMeasure project performance using appropriate systems, tools and techniquesMonitoring and Control:Proactively monitoring progress, resolving issues, and initiating appropriate corrective actions to ensure the programme stays on track. This includes daily program management throughout the programme life cycleReport updates of project progress and required escalations to the CTO and other key stakeholdersEnsure that all projects are delivered on-time, within scope and within budgetStakeholder Management:Coordinating and communicating with stakeholders, team members, and external partners to ensure alignment and smooth execution. To collaborate with project sponsors/stakeholders to ensure the business case for change is clearly defined, documented and prioritised Manage relationships with third parties by assigning tasks and communicating expected deliverables to ensure smooth delivery of the projectLeadership:Overseeing teams, providing leadership on major programme launches, and coordinating activities from initiation to completion (cradle to grave)Act as a mentor and guide supporting the development of a team of BA's / Change Analysts including regular coaching and performance managementBe seen as an advocate for change working closely with the business stakeholders to identify improvements in current ways of workingFoster a culture of continuous improvement through delivering operational improvements initiatives Complete lessons learnt to enable sharing of best practise across the Change team

Requirements

Strategic Thinking: Ability to align programme objectives with the organisation's broader strategic goals and vision A solid understanding of the change process and the people impact of changeLeadership and Stakeholder Management:Strong interpersonal skills to lead cross-functional teams, manage expectations, and communicate effectively with senior leadership and external partnersAbility to establish and maintain strong relationshipsAbility to influence others and move toward a common vision or goalFlexible and adaptable; able to work in ambiguous situationsResilient and tenacious with a propensity to persevereForward looking with a holistic approachRisk and Issue Management:The ability to proactively identify risks, resolve complex issues, and implement corrective actions to keep the programme on track Demonstrable experienceestablishing and maintaining programme governance, controls, and reporting structuresFinancial and Budgeting Skills:Experience in budget planning, financial forecasting, and resource allocationCommunication and Organisation:Strong organisational skills and attention to detail, with a demonstrated ability to work independently, lead projects, prioritise, and manage a high-volume of tasks, deadlines, requirements, and decisionsExceptional communication skills, both written and verbalExcellent active listening skillsAbility to clearly articulate messages to a variety of audiencesBenefitsCompetitive salary (dependent on experience)Private medical insurance for you (and your partner)Private Dental10% Employer pension contribution30-day annual leave entitlement plus Bank/Public HolidaysFree Gym MembershipDiscretionary annual bonusDiscretionary share awardsLife AssuranceIncome ProtectionSave As You Earn company share acquisition schemeTax-efficient salary sacrifice scheme to obtain bicycles and electric vehicles4 days per year volunteering opportunities to support our local communitiesWorld class offices based in lively Ancoats