Pump Technician - Shop/Field

DescriptionWe’re a global team unified in a common purpose: creating advanced technology solutions to the world’s water challenges. Developing new technologies that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor and return water to the environment, in public utility, industrial, residential and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities. In more than 150 countries, we have strong, long-standing relationships with customers who know us for our powerful combination of leading product brands and applications expertise with a strong focus on developing comprehensive, sustainable solutions. For more information, please visit us at www.xylem.comIf you are excited and passionate about helping us solve water, we want to hear from you!The Role: The position of Mobile Technician is responsible for troubleshooting, service, repair and maintenance of Xylem products in a safe and efficient manner in a Xylem Service Center, customer job site or via phone.Essential Duties/Principal ResponsibilitiesTroubleshoot diesel engines, hydraulic systems, electrical systems and pump end issues and repair/rebuild as necessary using computerized diagnostic tools.Perform routine inspections, preventative maintenance and service various products as directed. Diagnose and report any damage to the Manager.Create an accurate and legible parts and repair list, manually or digitally, for assigned product. Review list of parts with Manager and obtain approval to continue with servicing and repair.Test all repaired equipment for proper operation and quality.Perform preventative maintenance on Company vehicles and shop support equipment as directed (air dryer, chain saws, lifts, etc.).Assist customer and/or Xylem personnel with setting up pumping systems on customer job sites as needed. Assist in the performance of start-up duties and ensure any problems are resolved.Train new service or other shop personnel and customers, as needed, in service and/or other related standard work.Maintain a safe work environment by following EHS&S guidelines, policies and best practices.Participate in weekly on-call rotation schedule to assist customers after hours.Perform related duties as assigned.

Minimum Qualifications

Education, Experience, Skills, Abilities, License/Certification:High school diploma of equivalent required. Two-year technical training or equivalent preferred.Three to five years of experience and/or formal training or combination of education and trainingThree to five years of equipment maintenance experience in wastewater collection or treatment systemsExperience with Tier 4 diesel engine repairs and maintenance preferredMedium voltage experience a plus (~4160V)Ability to diagnose complex mechanical and electrical issuesWorking knowledge and experience with diesel engine repairs and emission control systemsThorough understanding of the methods, materials, tools and techniques used in equipment repair and maintenanceAdvanced knowledge of DC electric and circuit testing skillsAdvanced knowledge of AC electric motors, up to 500v systemsAdvanced knowledge of 3-phase and single phase systems and motorsAbility to work independently with little or no supervision; self-motivated and self-directedWorking knowledge of iPad and/or Tablet for PDF viewingAbility to safely operate hand tools, power tools and lifting equipmentAbility to communicate effectively with customers, co-workers and managers both verbally and in writingAbility to demonstrate logical troubleshooting processesAbility to comfortably operate in virtual reality service scenariosFamiliarity with engine diagnostic toolsFamiliarity with fluke meter and megger testingBasic understanding of pump station electrical controls and monitoring devicesKnowledge of variable frequency drives (VFD) and/or soft start systemKnowledge of SCADA controls and integration of MODBUS communicationSpecialized Knowledge Required – Including any required certificates, licenses and registrationCommercial driver license preferred (Class A or Class B)DOT Medical card preferredCertified electrician preferredPhysical Demands(The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)Heavy lifting (up to 50 pounds)Full range of physical motions (standing, walking, bending, stooping, lifting, twisting, kneeling, climbing) continually throughout 8 hoursWork Environment(The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)Manufacturing environment: may be exposed to loud noises, changing temperatures, machinery with moving parts and various materialsExtended hours as needed (weekends, overtime and on-call rotations)Travel as required to fulfill the duties listed above or as required by the CompanyTravel: 50%EOE including disability and veteran