Quality Specialist

Company Description Brooklyn Business School is the official representative of the Brooklyn Institute in the United States for the Middle East and Africa, offering specialized professional programs in Business Administration. Established in 2009, the school delivers up-to-date content aligned with current market demands and taught by instructors with both academic and practical experience in international organizations and companies. Over the past 16 years, more than 20,000 students have graduated, many securing roles at leading global companies. The school’s vision is to prepare future leaders for the job market and support ongoing professional growth through practical, flexible education tailored to individual ambitions. Learners can choose between remote study and classroom-based learning at campuses, including the Abbasiya branch in Cairo.Role Description The Quality Specialist role is a full-time, on-site position based at the Abbasiya branch in Cairo. The Quality Specialist will oversee quality assurance processes for academic and administrative operations, ensuring that programs and services comply with institutional standards and accreditation requirements. Day-to-day tasks include developing and updating quality control procedures, conducting internal audits and evaluations, analyzing performance data, and preparing reports and recommendations for continuous improvement. The role involves collaborating with instructors, program coordinators, and administrative staff to implement corrective actions, standardize documentation, and promote best practices. The Quality Specialist will also support training and awareness initiatives to foster a culture of quality across the school.Qualifications Candidates should possess strong Analytical Skills to collect, interpret, and report data related to program performance and quality metrics.Candidates should possess Quality Assurance and Quality Control skills to design, monitor, and improve standards, procedures, and workflows.Candidates should possess Quality Auditing skills to plan and conduct internal reviews, identify non-conformities, and follow up on corrective actions.Candidates should possess effective Communication skills to coordinate with stakeholders, present findings clearly, and document quality processes.Bachelor’s degree in Business Administration, Quality Management, Education Management, or a related field.Experience in academic quality systems, accreditation processes, or institutional effectiveness is preferred.Strong organizational skills, attention to detail, and the ability to manage multiple tasks and deadlines.Proficiency in MS Office and familiarity with data analysis or reporting tools.