Real Estate Operations Manager

About EGREEGRE is an international real estate advisory and brokerage business with operations across Dubai, Abu Dhabi, London and China.As we continue to expand our UAE operations, we are seeking an experienced, highly organised and commercially minded Real Estate Operations Manager to take ownership of our day-to-day operations, regulatory compliance, transaction administration, financial reporting and HR coordination.This is a hands-on position requiring someone who understands how a Dubai real estate brokerage operates and can independently manage responsibilities, anticipate issues and implement effective processes.We are looking for an operator, not simply an administrator.Key Responsibilities1. Day-to-Day Operations & Office ManagementOversee daily business operations and administrative functions.Coordinate activities between sales, listings, marketing, management and external service providers.Maintain accurate company records, documentation and internal procedures.Manage office suppliers, contracts, renewals and operational expenditure.Identify operational inefficiencies and implement improvements.Ensure deadlines, outstanding tasks and management instructions are followed through to completion.2. Real Estate Transactions & DocumentationCoordinate transactions from offer acceptance through to completion.Prepare, review and manage real estate documentation, including Forms A, B and F, MOUs, tenancy documentation, KYC and AML records.Liaise with agents, buyers, sellers, landlords, tenants, developers, conveyancers and relevant authorities.Monitor transaction milestones, outstanding documentation and commission payments.Maintain accurate deal registers and transaction records.3. Regulatory Compliance – RERA, DLD & Government AuthoritiesOversee compliance with Dubai Land Department (DLD), RERA and applicable UAE real estate regulations.Coordinate Trakheesi permits, broker registrations, licence renewals and relevant regulatory submissions.Maintain AML/KYC procedures, compliance documentation and reporting records.Liaise with government authorities, PROs and external advisers where required.Monitor regulatory deadlines and proactively address compliance risks.Knowledge of Abu Dhabi real estate procedures and relevant authorities would be advantageous.4. Financial Administration, Bookkeeping & ReportingMaintain accurate records of company income, expenditure, invoices, receipts and payments.Perform routine bookkeeping, expense categorisation and bank reconciliations.Monitor accounts payable, receivables and outstanding balances.Track brokerage commissions, referral fees and agent commission allocations.Prepare weekly and monthly financial summaries, including cash flow, operating expenditure and revenue reporting.Coordinate with external accountants on VAT, corporate tax and statutory accounting requirements.Maintain organised financial records and supporting documentation.5. Human Resources & PRO CoordinationManage employee onboarding and offboarding procedures.Prepare offer letters, employment documentation and internal HR records.Coordinate employment visas, work permits, Emirates ID applications, renewals and cancellations with PROs.Maintain employee files, leave records, contract renewals and relevant HR documentation.Ensure administrative compliance with MOHRE requirements and applicable UAE employment regulations.Support recruitment administration and employee-related operational matters.6. Internal Coordination & Process ImprovementWork alongside the existing CRM & Listings team to ensure smooth operational coordination.Maintain clear internal reporting and accountability.Identify inefficiencies, compliance risks and administrative delays.Proactively recommend and implement operational improvements.Provide regular updates to senior management on outstanding matters and operational priorities.RequirementsMinimum 4–5 years' relevant experience in Dubai real estate brokerage operations or administration.Previous experience as an Operations Manager, Senior Real Estate Administrator, Office Manager or similar position.Strong working knowledge of Dubai real estate transaction processes, RERA, DLD and Trakheesi.Familiarity with MOHRE requirements, employee documentation and PRO procedures.Practical bookkeeping experience, including invoices, expenses, reconciliations and financial reporting.Proficiency in Microsoft Excel and accounting software such as Zoho Books, QuickBooks or Xero.Understanding of property CRM systems and portals.Strong organisational, communication and problem-solving skills.Excellent written and spoken English.Ability to manage multiple responsibilities independently, with minimal supervision.A proactive, detail-oriented approach with strong accountability and discretion.DesirableExperience with Abu Dhabi real estate regulations and transaction procedures.Familiarity with Pixxi CRM.Experience coordinating UAE VAT and corporate tax submissions with accountants.Previous responsibility for managing an administrative or operations team.What We OfferAn opportunity to take ownership of operations within a growing international real estate business.Direct involvement with senior management.A broad and responsible position covering operations, compliance, finance and HR.Exposure to international real estate transactions and cross-border business activities.Competitive salary commensurate with experience.How to ApplyPlease apply with your updated CV, outlining your experience in Dubai real estate operations, regulatory compliance, bookkeeping and HR administration.Applicants must have previous experience working within the Dubai real estate industry.Apply here or send your cv to info@egre.com