Sales Support Senior Lead

What You’ll Do

Drive Business PerformanceLead budgeting, forecasting and monthly performance reviews across the UAE and Lower Gulf, tracking sales, volume, gross profit, margins, commercial expenditure and profitability.Identify performance gaps, explain variances and translate financial data into clear recommendations and actionable business plans.Develop dashboards, forecasts and management reports that give leaders a clear view of business performance and emerging opportunities.Support resource allocation, business improvement initiatives and strategic planning through scenario analysis and data-driven insights.Turn Commercial Opportunities into Profitable GrowthAnalyse customer, product, channel and SKU-level profitability to identify opportunities for growth, margin improvement and cost optimisation.Evaluate pricing strategies, rebates, tenders and customer contracts, assessing their financial implications and long-term commercial value.Build robust business cases for new customer acquisitions, product launches, dispenser investments and market-entry opportunities.Use financial modelling techniques, including NPV, IRR, ROI, payback and sensitivity analysis, to evaluate investment decisions and challenge assumptions.Partner with Sales, Finance and Costing teams to assess price-volume-mix movements, cost-to-serve and profitability trade-offs.Strengthen Regional Key Account PerformanceConsolidate Regional Key Account performance across markets, covering revenue, gross profit, volumes, category penetration, location coverage and growth opportunities.Establish consistent reporting definitions, account scorecards and performance-tracking mechanisms across countries.Prepare Quarterly Business Review (QBR) presentations that highlight progress against account plans, emerging risks and opportunities for improvement.Work with regional and country teams to turn account performance insights into clear priorities and follow-up actions.Manage Rebates and Commercial CommitmentsMaintain accurate trackers for customer rebates, contractual commitments, qualifying sales, claims and payment status.Work with local and Corporate Finance teams to reconcile proposed rebate provisions, validate supporting information and monitor approved settlements.Identify discrepancies, overdue items and financial risks, ensuring commercial agreements and approvals are properly documented.Strengthen transparency, governance and accountability across commercial commitments.Partner, Influence and ImproveBuild strong working relationships with Sales leadership, Regional Key Accounts, country teams, Finance, Costing and Business Technology.Improve reporting quality, data consistency and the reliability of commercial performance insights.Communicate complex financial information in a clear, concise and business-focused manner.Influence decisions through sound analysis and recommendations while respecting established commercial, accounting and financial approval responsibilities.What You’ll NeedA bachelor's degree in Finance, Accounting, Economics, Business, Industrial Engineering or a related discipline.Professional qualifications such as CMA, CIMA, ACCA or an MBA would be an advantage.Typically, 5–8+ years of experience in FP&A, commercial finance, business performance, strategic finance, consulting or a related analytical role.Experience working across multiple markets, business units or customer segments is highly desirable.Exposure to financial advisory, consulting, strategy or business transformation, ideally combined with experience in an operating business.Strong understanding of P&L management, budgeting, forecasting, costing and commercial profitability.Hands-on experience in financial modelling, including NPV, IRR, ROI, payback periods, scenario planning and sensitivity analysis.The ability to evaluate tenders, customer contracts, pricing strategies, rebates and investment proposals.Strong Excel skills and experience using Power BI or similar business intelligence tools.Comfort working with ERP data and translating complex datasets into meaningful business insights.You’ll Love This Job If :You love solving business problems. You enjoy investigating the reasons behind the numbers rather than simply reporting what happened.You think commercially. You naturally ask how a decision will affect revenue, margins, profitability and long-term growth.You enjoy building the bigger picture. You like connecting customer performance, financial data and market opportunities to help leaders see where the business can go next.You’re comfortable challenging the status quo. You can question assumptions, identify risks and recommend better ways of working with confidence and professionalism.You enjoy influencing decisions. You want your analysis to shape pricing, investments, customer strategies and business priorities.You thrive in a cross-functional environment. You enjoy collaborating with Sales, Finance and regional teams to bring different perspectives together.You want to make a measurable impact. You’re motivated by seeing your recommendations translate into better decisions, stronger profitability and sustainable business growth.What Success Looks Like:You’ll know you’re making an impact when:Budgets and forecasts are timely, reliable and increasingly accurate.Business reviews provide clear insights, explain performance gaps and drive meaningful action.Regional Key Account reporting is consistent, transparent and useful for decision-making.Rebate commitments and claims are accurately tracked, reconciled and appropriately governed.Pricing, tender and investment decisions are supported by robust financial analysis.Leaders have the insights and recommendations they need to make confident, commercially sound decisions.This is an opportunity for a commercially curious finance and analytics professional to move beyond reporting and become a trusted business partner—helping Fine Solutions make better decisions, unlock growth opportunities and build a more profitable business across markets.