Receptionist and Office Administrator

The Role 📌 Role | Reception & Office Administrator🔍 Focus | Reception, office administration, invoicing, finance support, project coordination & facilities💡 Skills | Organisation, communication, attention to detail, Microsoft Office, invoicing, multitasking & confidentiality🧩 Requirements | Previous reception, administration or customer service experience, confident with numbers, proactive and able to manage multiple priorities📍 Location | Slough - Fully office-based (5 days a week)What This Role Offers This is an excellent opportunity for someone looking for a role beyond a traditional reception or administrative position. You will gain exposure to finance administration, project coordination, office management responsibilities and the opportunity to take on greater ownership as your experience grows.We are looking for an organised, proactive and personable individual to manage our reception area while providing wider administrative, invoicing, project and ad hoc support across the business.This is a varied, hands-on role suited to someone who enjoys being at the centre of a busy office. You will be the first point of contact for visitors and callers, help keep the office running smoothly and provide practical support to senior colleagues and different departments.Key ResponsibilitiesReception and Front of House: Welcome visitors and provide a professional, friendly first impression.Answer incoming calls, take accurate messages and direct enquiries to the appropriate person or department.Maintain up-to-date employee and departmental directories.Manage visitor sign-in procedures, issue security passes and maintain accurate visitor records.Keep a clear record of individuals in the building, where required.Monitor the reception area, security systems and visitor logbook.Maintain reception, meeting rooms and communal areas to a high standard.Manage meeting-room bookings and prepare rooms ahead of meetings.Arrange refreshments, including water, tea and coffee, and reset rooms after use.Allocate staff parking spaces and maintain accurate parking records.Office Administration and Facilities: Order stationery, office supplies, refreshments and cleaning materials.Manage day-to-day relationships with office suppliers.Arrange couriers, provide client or departmental references and maintain the courier log for the accounts team.Maintain and update internal employee contact and personal information.Support document management, filing, scanning and archiving.Issue and maintain records of staff and visitor security passes.Coordinate routine fire alarm testing and maintain the relevant records.Report office maintenance, facilities or security issues promptly.Provide general administrative support to other departments when required.Invoicing and Finance Administration: Prepare and raise invoices accurately and within agreed timescales.Check invoice information, purchase orders, client references and supporting documentation.Maintain accurate invoicing and payment records.Send invoices to clients and respond to straightforward invoice queries.Liaise with the accounts team regarding missing information, billing queries and outstanding actions.Assist with supplier invoices, expenses and basic finance administration.Maintain clear records to support month-end processes and internal reporting.Handle financial and client information carefully and confidentially.Provide day-to-day administrative support to senior colleagues.Handle confidential information with professionalism and discretion.Project and Team Support: Provide administrative support for internal projects and business initiatives.Help maintain project plans, trackers, deadlines and action lists.Coordinate meetings and gather updates from colleagues.Support office moves, events, supplier changes and process-improvement projects.Take responsibility for smaller administrative projects from start to finish.Identify practical ways to improve office systems and working practices.About You You will be organised, approachable and comfortable managing several priorities at the same time. You do not need to have done every part of the role before, but you should be willing to learn and be confident taking ownership of day-to-day tasks.You will ideally have: Previous experience in reception, administration, office support, customer service or a similar role.Strong organisational skills and close attention to detail.A confident, professional and friendly communication style.The ability to prioritise tasks and respond calmly when plans change.Good working knowledge of Microsoft Outlook, Word, Excel and PowerPoint.Confidence working with numbers and processing basic invoicing information.The ability to manage diaries, meetings and follow-up actions.A proactive attitude and willingness to support colleagues across the business.Sound judgement when handling confidential or sensitive information.A reliable, flexible and practical approach to work.A varied front-of-house and business support role combining reception, office administration, invoicing, project coordination responsibilities.