Senior Manager - Ecommerce

ROLE SUMMARYAs the Senior Ecommerce Manager, you are the “owner” of your digital platforms. You hold full 360-degree accountability for the P&L, strategy, and operational excellence of the ecommerce business. You don't just manage a platform; you own the entire value chain—integrating buying, performance marketing, operations, and customer experience to deliver aggressive growth and sustainable profitability.ROLE RESPONSIBILITIESP&L Ownership: Full accountability for the top-line revenue and bottom-line EBIT for all assigned platforms.Budgeting & Forecasting: Plan budget and monthly rolling forecasts, ensuring marketing spend, operational costs, and inventory investments align with growth targets.Strategic Buying Involvement: Partner with the Buying & Merchandising teams to influence seasonal range selection and OTB (Open-to-Buy) plans, ensuring the product mix is optimized for digital demand and regional market trends.Trade and Digital Marketing Planning: Lead the digital and commercial calendar, orchestrating high-impact promotional events and brand moments across all digital touchpoints.Performance Marketing Oversight: Direct the growth team to ensure ROAS, CR, and sessions targets are met. You own the bridge between marketing traffic and commercial conversion.End-to-End Operations: Take ownership of the fulfilment ecosystem, working with logistics and warehouse teams to optimize "click-to-deliver" times and reduce return rates.Technology & UX: Drive the technology roadmap for your ecommerce platforms, ensuring a frictionless, mobile-first journey that maximizes UPT (Units Per Transaction) and AOV (Average Order Value).Customer Lifecycle: Own the customer retention and loyalty metrics, ensuring the post-purchase experience reinforces brand equity and drives repeat purchases.Omnichannel Integration: Bridge the gap between digital and physical retail, ensuring a seamless "One Brand" experience for the customerROLE REQUIREMENTSBachelor's degree in business, marketing, or a related field (master’s degree preferred).10 years + 5 years related experience in a similar role Experience Managing a TeamAnalytical and Commercial FinancialMarketing and Digital Marketing Ecommerce System ArchitectureSupply Chain and Operations Stakeholder Management