Senior Technical Project Manager

About the RoleWe are looking for a Senior Technical Project Manager to lead the delivery of AI and network automation solutions to enterprise customers in the telecommunications sector.You will own delivery outcomes across multiple customer accounts, from kickoff through deployment, acceptance, and handover to support. This includes meeting customer commitments, managing scope and project financials, and driving adoption of the solutions delivered.Working closely with technical leads and engineering teams, you will translate customer priorities into clear delivery plans, make informed trade-offs, and keep stakeholders aligned. This role requires someone who takes ownership, makes decisions, and uses AI tools daily to improve project delivery.Key ResponsibilitiesOwn project delivery: Lead multiple concurrent projects, ensuring delivery against agreed milestones, acceptance criteria, and contractual obligations.Drive measurable outcomes: Translate customer commitments into targets covering delivery, adoption, revenue milestones, and project margin.Align customer and technical priorities: Partner with technical leads to translate customer needs into prioritized backlog items with clear acceptance criteria.Manage scope and financials: Control timelines, resources, and costs, ensuring changes are assessed and formally agreed.Lead customer communication: Manage progress reviews, roadmap discussions, steering meetings, and escalations.Coordinate releases: Align teams on timelines and dependencies, and verify that deliverables meet acceptance criteria.Manage risks proactively: Identify risks and dependencies early, drive mitigation plans, and escalate issues with recommended solutions.Support commercial planning: Contribute to effort estimation, resource planning, proposals, and change requests alongside technical teams and pre-sales.Improve delivery practices: Track actual effort and costs against plans and run retrospectives that lead to concrete improvements.Using AI in Project DeliveryYou will be expected to use AI assistants and tools to:Automate meeting summaries, action tracking, status reporting, follow-ups, and risk-log updates.Consolidate information from project tools and communication channels into an accurate view of project health.Analyze delivery trends and dependencies to identify emerging risks and slipping milestones.Improve requirements analysis, acceptance-criteria traceability, test evidence, and customer documentation.Build reusable prompts, templates, and lightweight automations that improve team efficiency.Sound judgment is essential: you must verify AI outputs, protect confidential information, and follow company security policies.What You Bring7+ years of experience in technical project or program management, delivering software products to enterprise customers, ideally telecom operators.A proven track record of owning delivery targets, making difficult decisions, and delivering measurable results.Daily, hands-on use of AI tools such as Microsoft Copilot, ChatGPT, Claude, or similar, with practical examples of improved efficiency.Strong understanding of Agile/Scrum, CI/CD, release management, cloud platforms such as AWS, Azure, or GCP, and containerized deployments.Telecom domain knowledge covering areas such as 4G/5G core and RAN, network operations, or lab and test environments.Strong proficiency in Jira and Confluence, or equivalent tools, including dashboards and reporting.Experience estimating effort, managing budgets, and tracking project financials.Ability to manage multiple projects and stakeholders across teams and time zones.Excellent written and spoken English, with the ability to communicate clearly with engineers, customers, and executives.A bachelor’s degree in Engineering, Computer Science, Telecommunications, or a related field.Nice to HavePMP, PMI-ACP, PRINCE2, or a similar certification.Experience delivering AI/ML, data, or network automation platforms.Experience building automations using AI agents, low-code tools, or scripting languages such as Python.