Senior Trade Support Specialist | Copper

Position Title: Senior Trade Support Specialist

Department: Marketing and Sales DepartmentFunction: Sales Administration, Commercial Operations and Trade Finance

Location: Dubai Branch Office, UAEFunctional Interfaces: Marketing and Sales, Finance, Treasury, Legal, Compliance, Logistics, Operations, Mine Sites and CustomersGeographic Coverage: China and Europe client interaction, in coordination with Head Office in Kazakhstan1.

Role PurposeThe Senior Trade Support Specialist is responsible for the end-to-end commercial administration and execution support of sales transactions for KAZ Minerals products, including copper concentrate, copper cathodes, zinc concentrate, precious-metals-bearing products and other products as assigned.The role ensures that contracts, pricing, payment security, logistics documentation, customer communication and internal approvals are administered accurately, on time and in accordance with Group policies, approved commercial terms and applicable regulatory requirements.The position is a key coordination point between customers in China and Europe, the Dubai commercial operations hub and Head Office in Kazakhstan, ensuring that commercial execution is controlled, transparent, audit-ready and aligned with management reporting requirements.2. Key Accountabilities2.1 Contract Administration and Commercial ExecutionPrepare, review and administer sales contracts, amendments, addenda, delivery schedules and related transaction documents in accordance with approved commercial terms.Verify commercial terms including product specifications, assay references, payable metals, treatment charges, refining charges, penalties, quotational periods, Incoterms, delivery terms and payment terms.Coordinate internal review and approval routing with Legal, Finance, Treasury, Compliance, Logistics and Head Office stakeholders.Maintain a complete contract file for each transaction, including approvals, correspondence, supporting documents, amendments and execution evidence.Track fulfilment of contractual obligations by both KAZ Minerals and counterparties, escalating deviations, delays and risks in a timely manner.2.2 Pricing, Quotational Period and Invoice AdministrationMaintain an accurate register of open contracts, pricing periods, provisional pricing status, final pricing status and payment deadlines.Prepare and coordinate pricing notices, price fixation requests, provisional invoices, final invoices, debit notes, credit notes and other commercial documents.Monitor exposure arising from open quotational periods, price fixation limits and outstanding final settlements.Coordinate invoice reconciliation with Finance and Treasury, including volumes, assays, moisture, penalties, payable metals, freight adjustments and settlement amounts.Support monthly sales close and management reporting by providing accurate transaction status and pricing data.2.3 Trade Finance and Payment SecurityReview, coordinate and administer payment security instruments, including Letters of Credit, standby Letters of Credit, bank guarantees and documentary collections.Check trade finance documents against contract requirements, banking standards and internal risk controls before acceptance or presentation.Coordinate amendments to Letters of Credit and bank guarantees with customers, banks, Treasury and Finance.Monitor payment due dates, outstanding receivables, overdue balances and documentary discrepancies.Escalate payment, credit, sanctions, KYC or documentary risks to management before they create commercial exposure.2.4 Customer and Stakeholder CoordinationAct as a professional daily interface for commercial execution matters with customers in China and Europe.Coordinate with the Traffic and Logistics Coordinator on shipment status, document readiness, delivery milestones and customer notifications.Support Head Office in Kazakhstan with structured updates on contracts, shipments, pricing, payments, risks and open actions.Ensure that customer communications are consistent with approved commercial positions and are aligned with management instructions.Maintain clear written records of commercial decisions, customer instructions and agreed follow-up actions.2.5 Reporting, Controls and Systems IntegrityMaintain accurate data in contract registers, ERP or CRM systems, sales dashboards and management reporting templates.Prepare weekly and monthly status reports covering open contracts, shipment execution, pricing status, receivables, customer issues and risk items.Support Group reporting requirements, management operating review materials and audit requests by providing clean, reconciled and traceable data.Identify process gaps and propose improvements to contract administration, reporting, approval routing and document control.Support digitalization initiatives, including MineMarket, ERP, CRM, dashboard and Power BI related improvements.2.6 Compliance, KYC and Risk ManagementSupport KYC, AML, sanctions and counterparty due diligence processes for customers, banks and intermediaries.Ensure contract execution complies with internal authority matrices, ethical standards, anti-bribery controls, sanctions requirements and confidentiality obligations.Identify and report commercial, legal, payment, operational and reputational risks related to customer transactions.Preserve confidentiality of pricing formulas, customer lists, contract terms, internal approvals and commercially sensitive data.Maintain audit-ready files and support internal or external audit requests as required.3. Decision Rights and Limits of AuthorityMay prepare, coordinate and recommend commercial execution documents for approval but must not approve deviations from approved commercial terms unless specifically authorized.May communicate operational and administrative contract matters to customers within approved transaction parameters.Must escalate any change to price, payment terms, credit support, delivery obligations, title transfer, risk transfer, sanctions risk or legal wording to management and relevant functions.Must comply with the Group approval matrix and must not create binding commitments beyond delegated authority.4. Required Qualifications and ExperienceBachelor's degree in economics, Finance, International Trade, Business Administration, Law or a related technical-economic field. Master degree is preferred.Minimum 5 to 8 years of relevant experience in commercial operations, trade support, middle office, contract administration or trade finance, preferably in metals, mining, commodities or international trading.Practical experience with bulk commodity sales, concentrates, cathodes, international shipping documentation, Incoterms 2020 and cross-border customer execution.Strong understanding of Letters of Credit, bank guarantees, documentary collections, payment security, receivables monitoring and commercial risk controls.Experience working with Head Office, regional offices, banks, customers and multiple internal functions across jurisdictions.5. Language RequirementsEnglish: Advanced / professional business fluencyRussian or Mandarin Chinese: Advanced / professional business fluency in at least one of the two languagesAdditional languages: Advantage6. Technical Skills and SystemsAdvanced MS Excel skills, including structured registers, reconciliation, pivot tables, formulas and management reporting templates.Working knowledge of ERP, CRM, contract management and sales administration systems; MineMarket or similar commodity trading systems are preferred.Good knowledge of Power BI or dashboard reporting is an advantage.Strong document control, version control and data accuracy discipline.Ability to work with contracts, invoices, assay documents, shipping documents and bank documents in parallel without loss of control.