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Social Media Executive - UAE Nationals

noon · Dubai, United Arab Emirates

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About noonWe’re building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we’re looking for a (add title) who can help us move even faster.noon’s mission: Every door, every day.About Dubai MallThe Dubai Mall Online is the official digital platform of Dubai Mall, bringing together the mall’s iconic retail brands into a single online shopping destination. Powered by best-in-class e-commerce technology, logistics, and customer experience capabilities, the platform enables customers to discover, shop, and receive products from multiple Dubai Mall retailers through a seamless digital journey.Joining The Dubai Mall Online offers a unique opportunity to help build and scale a high-growth business from the ground up, working alongside some of the world’s most recognized brands while shaping the future of omnichannel retail in the GCC.What you'll do:Plan, create, and publish engaging content across Instagram, TikTok, Facebook, X, and LinkedIn to grow The Dubai Mall Online’s brand and community.Build and maintain a monthly content calendar aligned with brand campaigns, retailer launches, and seasonal momentsShowcase Dubai Mall retail brands through product features, short-form video, Reels, Stories, and influencer collaborations.Coordinate with brand partners, the design team, and creators to produce on-brand, high-quality content.Manage day-to-day community engagement: respond to comments and DMs, and escalate customer issues to the support team.Track and report on performance (reach, engagement, follower growth, click-throughs, conversions) and turn insights into better content.Support paid social campaigns in partnership with the performance marketing team.Monitor social trends, competitors, and platform updates to keep content fresh and relevant to GCC audiences.Work with the wider marketing team to ensure consistent brand voice and messaging across all channels.What you'll need:1–2 years in social media, content creation, or digital marketing (retail or e-commerce a plus)Strong command of Instagram, TikTok, Facebook, X, and LinkedInExcellent English; Arabic is a plusShort-form video and editing skillsExperience with scheduling and analytics toolsCreative eye and strong brand voiceOrganised, fast-moving, and able to juggle multiple brandsData-driven mindsetDegree in Marketing, Communications, or a related fieldKnowledge of the UAE/GCC consumer landscape