Web & IT Specialist

About Confetti GroupConfetti Group is an investor and operator of fast-moving consumer goods (FMCG) brands focused on high-growth markets. Our personal-care brands are supplied in 54 countries and sold through more than 60,000 points of sale worldwide. We combine international brand development with hands-on execution across markets, retail channels and digital platforms.The opportunityWe are looking for a hands-on technology specialist who can build beautiful, high-performing websites, keep our digital and office systems running reliably, and use AI and automation to solve business problems. This is not a website-maintenance-only role or a conventional help-desk job. You will be trusted to identify opportunities, prototype solutions and turn useful ideas into dependable systems.An example of the kind of initiative we value: a team member once created a compliant workflow connecting social channels and generated substantial additional organic exposure. We want someone who notices opportunities like that—not someone who waits for a list of tasks.What you will own1. Website creation, design and developmentIndependently plan, design, build, launch and improve websites for existing and new consumer brands, principally with WordPress and Elementor / Elementor Pro.Customize WordPress using PHP, ACF, HTML, CSS, JavaScript and appropriate themes, plugins or APIs; work confidently with WordPress databases and WooCommerce where relevant.Own maintenance, bug fixing, content structure, staging, deployment, backups, redirects, site migrations, security and performance optimization.Implement and troubleshoot SEO fundamentals including indexing, metadata, schema, sitemaps, Core Web Vitals and Search Console issues.2. AI, automation and digital productsUse modern AI assistants and coding tools (for example Claude, ChatGPT or equivalent) productively for development, debugging, research and workflow design—and validate their output.Explore and implement reliable integrations and automations using APIs, webhooks, tools such as n8n, Make or Zapier, scripts, and where useful MCP-based connectors, reusable skills or agent workflows.Identify repetitive business activities across marketing, e-commerce and operations; evaluate ROI and build simple, maintainable solutions with approvals, monitoring and safeguards.Help design or build internal products such as a searchable digital asset management (DAM) portal, reporting utilities and approved content distribution workflows.Prototype practical product authentication and anti-counterfeit solutions, including unique-code verification concepts, while recognizing the need for physical controls and fraud prevention.3. IT infrastructure and everyday technology supportDiagnose and resolve issues relating to hosting, servers, domains, DNS, SSL, email delivery, user accounts, office connectivity, PCs, peripherals and printers.Maintain accurate records for important systems, access rights, vendors, renewal dates, backups, recovery procedures and recurring incidents.Own the initial response to technical issues, escalate specialized work appropriately and ensure issues reach closure.Apply practical security standards: multi-factor authentication, least-privilege access, updates, secure secrets handling, backups and safe vendor access.4. Digital marketing technology and measurementConfigure and troubleshoot GA4, Google Tag Manager, Google Search Console, Meta Pixel and appropriate Conversions API implementations.Implement reliable events, conversion measurements, landing pages, integrations and consent-aware tracking; detect duplicate events and measurement discrepancies.Partner with marketing and external agencies on technical SEO, website experiments, social-platform tooling and advertising-related technical issues.5. Continuous improvement and ownershipResearch emerging technologies and make recommendations tied to business outcomes, cost, time saved, reach or reliability.Document systems and fixes clearly; prioritize urgent incidents alongside longer-term improvement projects.Collaborate with non-technical colleagues, ask good questions and communicate technical decisions in clear English.Essential qualificationsAn evidence-backed portfolio of personally developed and launched WordPress websites, including strong responsive design and meaningful technical customization.Practical knowledge of WordPress, Elementor, PHP, HTML, CSS, JavaScript, themes, plugins and debugging; experience with ACF and MySQL/WordPress databases.Hands-on familiarity with domains, DNS, hosting, web security, backups, migrations and technical troubleshooting.Ability to build or explain an end-to-end automation using APIs, webhooks, scripts or workflow platforms; familiarity with AI-assisted development and how to validate its output.A clear visual/design sensibility and the ability to convert a brand brief into a professional consumer-facing website.Willingness to provide practical office IT support, take ownership of incidents and work on site in Deira, Dubai.Strong spoken and written English, sound judgment, curiosity, integrity and an independent, solutions-oriented work style.Good to haveWooCommerce, Git, Linux, Cloudflare, AWS/GCP, email administration, Microsoft 365 or Google Workspace administration.Hands-on GA4, GTM, Search Console, Meta Pixel/CAPI, technical SEO, landing-page testing or Google Ads integrations.n8n, Make, Zapier, Python, Apps Script, MCP integrations, AI agents, reusable skills and safe connector configuration.Experience with internal dashboards, DAM systems, CRM/ERP integrations, product authentication, or FMCG/e-commerce brands.Translate brand identity into polished, responsive, fast and accessible web experiences; What success looks likeBrand websites look excellent on desktop and mobile, launch on time and are reliable, secure and fast.Common IT problems are resolved promptly, with recurring incidents reduced through root-cause fixes and documentation.Useful automation ideas move from proof of concept to measurable business value, with appropriate human review and controls.Analytics and marketing integrations are dependable and the team can trust its technical foundations.