Administrative Assistant

Company Description 4 Insurance, LLC is an independent insurance agency with a headquarters in Salem, Massachusetts, serving individuals and businesses with a broad range of coverage options. The agency provides auto, homeowners, renters, business, non profit organizations and other insurance products tailored to diverse client needs. Team members work in a customer-focused environment, helping clients understand their coverage and make informed decisions. The company values reliability, clear communication, and strong service standards as it supports clients in protecting their assets and managing risk.Role Description The Administrative Assistant is a full-time, on-site role located in Salem or Lawrence, MA. This position supports daily office operations by answering and directing phone calls, greeting visitors, and managing incoming and outgoing mail. The Administrative Assistant will maintain organized records, assist with filing and data entry, and prepare basic documents and correspondence. The role includes providing administrative support to agency leadership, scheduling appointments, and coordinating calendars as needed. The individual in this role will collaborate with the team to ensure smooth office workflow and a professional, welcoming experience for clients.Qualifications Candidates should possess strong Administrative Assistance and Clerical Skills to handle filing, data entry, document preparation, and general office support.Candidates should possess excellent Phone Etiquette and Communication skills to manage calls, interact with clients, and relay information clearly and professionally.Candidates should possess Executive Administrative Assistance capabilities to support leadership with scheduling, calendar management, and basic correspondence.Ability to work on-site full time in Salem or Lawrence, MA and maintain a professional, client-focused demeanor.Strong organizational skills, attention to detail, and ability to manage multiple tasks in a fast-paced office environment.Proficiency with common office software (e.g., Microsoft Office or similar) and basic computer skills.Prior experience in an administrative or office support role; experience in insurance or financial services is a plus.