Administrative Assistant

Almstead Tree and Shrub Care Co. is a second-generation, family-owned arboriculture firm established in 1964 that services residential and commercial clients throughout the NY, NJ, and CT tri-state area. As a TCIA-accredited company, we are committed to environmentally responsible practices and to supporting our employees' professional growth, safety, and quality of life.We are seeking a highly organized, detail-oriented, and customer-focused Administrative Assistant to support our top-performing Sales Arborist. In this key role, you will help drive operational efficiency, ensure exceptional client service, and contribute to the seamless coordination of sales and administrative activities. As an Administrative Assistant, you will serve as a central point of coordination between clients, sales arborists, and internal teams. You will be responsible for preparing professional client proposals, managing communications, coordinating schedules, maintaining accurate customer records, and supporting daily business operations. Success in this role requires strong written and verbal communication skills, exceptional organizational abilities, attention to detail, and the ability to prioritize effectively in a fast-paced environment.Your responsibilities will include:Prepare detailed, client-specific proposals in collaboration with Sales ArboristsManage incoming information requests, email correspondence, and client communicationsCoordinate meetings, conference calls, and appointments for the CEO and Sales ArboristsProvide outstanding customer service and support throughout the client journeyMaintain sales calendars and create accurate work ordersManage and update customer records, databases, and filing systemsProcess customer payments and related documentationCoordinate schedules, appointments, and project-related activitiesEnsure timely follow-up and a consistently exceptional client experienceSupport daily office operations and administrative processesCommunicate office updates and customer concerns during regular meetings with the CEOUphold company policies, procedures, and customer-service standardsRequirementsMinimum of 5 years of experience in an Administrative Assistant, Executive Assistant, or similar administrative support roleBachelor's degree in Business Administration, Communications, English, Journalism, Marketing, or a related field preferredProven experience preparing professional proposals, reports, presentations, and business correspondenceDemonstrated commitment to delivering exceptional customer service and building positive client relationshipsExperience in a service-based industry is a plusAdvanced proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPointExcellent written and verbal communication skills, with strong attention to grammar, accuracy, and professionalismStrong organizational, multitasking, and time-management skills with the ability to prioritize competing deadlinesExceptional attention to detail and commitment to producing high-quality workProfessional demeanor, sound judgment, and outstanding interpersonal skillsExcellent telephone etiquette and the ability to communicate confidently with clients, executives, and team membersSelf-motivated, resourceful, and able to work effectively in a fast-paced environment with minimal supervisionBenefitsWe offer a competitive compensation package, $60,000 - $75,000 based upon experience. Medical, Dental and Vision plans with employer contribution, 401K retirement savings plan, paid time off, and more!Almstead Tree & Shrub Care Company, LLC provides equal employment opportunities to all employees and applicants for employment.