Assistant Manager – Gift Cards

Key responsibilities include:Sales & GrowthSupport the delivery of sales and revenue targets across all channels (consumer, B2B, digital, partner)Take a proactive role in driving B2B growth by identifying and approaching corporate clients, aggregators, and distributorsPrepare and coordinate proposals, offers, and presentations for corporate and partner clients.Track and maintain the sales pipeline, account activity, and performance dashboards Partnership CoordinationManage day-to-day relationships with partners across all channels, with closer management of B2B and corporate clientsSupport onboarding and integration of new partners, ensuring timely completion of documentation and system setupCoordinate with Finance and Legal on contracts, invoicing, and compliance requirementsMonitor partner sales performance and provide regular feedback and improvement suggestions Marketing & PromotionsWork with the Marketing team to implement campaigns and initiatives that boost gift card awareness and sales across consumer and B2B channelsSupport the execution of seasonal, tactical, and partner-specific promotions both online and in storeTrack campaign effectiveness and share learnings to enhance future performance Program OperationsSupport the daily operations of the gift card program, including issuance, redemption, reporting, and reconciliations.Assist with product enhancements, launches, and integration with loyalty and payment systems.Work with internal teams (Finance, IT, Customer Care, Marketing) to resolve operational issues and deliver seamless execution Analytics & ReportingMonitor and report on key metrics such as sales, redemptions, breakage, and channel performanceProvide insights and recommendations with a focus on optimizing B2B sales and overall growthMaintain and update dashboards, trackers, and market/competitor insightsPROFILE FOR EFFECTIVENESS:QualificationsBachelor’s degree in business development, Sales or related field3–5 years’ experience in sales in retail, loyalty, or paymentsStrong experience in sales and business development, particularly in the B2B spaceGood communication and presentation skills with ability to engage external clientsData-driven mindset with strong Excel/PowerPoint skills; CRM experience is a plus Key CompetenciesCommercially driven and target-orientedStrong relationship-building and client engagement skillsAnalytical and detail-oriented, with good problem-solving abilityProactive, adaptable, and eager to learnStrong team player with cross-functional collaboration skillsExcellent verbal and written communication in English & Arabic.