Associate Director- LPO

Job Description

Associate Director – eDiscovery & Managed Review (DB/DR, Project Delivery & P&L)Company: Aeren IT Solutions Pvt. Ltd. (Aeren LPO)Location: Chandigarh – IT ParkWork Mode: Work from OfficeExperience: 17+ YearsQualification: LLB / BA LLB (Mandatory)Role OverviewWe are looking for an experienced Associate Director to lead and scale eDiscovery, Managed Review, Data Breach (DB) and Data Review (DR) operations. The role will have end-to-end ownership of project delivery, global client engagements, operational performance, revenue, and P&L, ensuring quality, profitability, and business growth.Key ResponsibilitiesProject & Delivery Management: Lead large-scale eDiscovery, Managed Review, Data Breach, Privacy Incident Response, litigation support, and regulatory review projects for global clients, ensuring delivery within agreed SLAs, timelines, and quality standards.P&L Ownership: Drive revenue growth, project profitability, budgeting, cost optimization, resource utilization, and overall financial performance of the assigned business vertical.Operational Leadership: Manage and scale large delivery teams, including Review Managers, Project Managers, and Team Leaders, ensuring productivity, accountability, and operational excellence.Client Management: Manage global client relationships, governance reviews, escalations, service delivery commitments, client retention, and business expansion opportunities.Technology & Automation: Drive effective utilization of Relativity, Canopy, TAR, analytics, and AI-enabled review workflows to improve efficiency, accuracy, productivity, and cost-effectiveness.Process & Quality Management: Establish robust review methodologies, quality control frameworks, performance dashboards, and standardized operating processes.Business Growth: Partner with leadership and business development teams for new client acquisition, solution design, revenue expansion, and strategic growth initiatives.Candidate Requirements17+ years of experience in eDiscovery, Managed Review, Data Breach Review, Privacy Incident Response, or Litigation Support operations.Proven experience in Associate Director / Director-level operational leadership, managing large-scale global delivery environments.Strong expertise in Relativity, TAR, analytics, review workflows, and AI-driven process automation.Demonstrated experience in end-to-end project delivery, client management, SLA/KPI governance, and P&L ownership.Strong understanding of budgeting, revenue management, cost control, workforce planning, and profitability.Experience managing large teams and delivering complex, high-volume, time-sensitive projects for international clients.Excellent leadership, stakeholder management, commercial acumen, and business development capabilities.Educational QualificationLLB / BA LLB mandatory.LLM or certifications in Project Management, Cyber Law, Data Privacy, or eDiscovery will be an added advantage.Key Performance Expectations: End-to-end project delivery, DB/DR business growth, revenue and P&L performance, project profitability, client satisfaction, SLA compliance, quality, and resource utilization.