Business Development Executive – Field Sales, UAE

Company Description IceWarp Middle East & SAARC Countries provides streamlined team collaboration solutions that optimize business processes for organizations of all sizes. The platform offers real-time collaboration tools, easy sharing options, and integration of multiple virtual office functions, positioning IceWarp as a strong alternative to Microsoft 365 and Google Workspace. Users can complete all office work from a single interface without relying on third-party applications, contributing to IceWarp’s 50 million paid users and 50,000 customers across more than 50 countries. Developed entirely in-house since 2001, IceWarp continues to evolve with ongoing enhancements focused on ease of use, security, and efficiency.

Company: IceWarp Middle East

Location: UAE – Field-basedEmployment: On IceWarp payrollReporting to: Sales Manager – Middle EastAbout the RoleIceWarp is looking for a Business Development Executive to strengthen our field sales presence in the UAE.

The role involves working closely with our UAE partner’s sales team and Sales Head, attending customer meetings, supporting enterprise opportunities, and ensuring consistent follow-ups to drive conversions.This position is ideal for someone with experience in B2B IT or software field sales in the UAE, strong customer engagement skills, and a proactive approach to business development.

Key Responsibilities

Accompany the IceWarp partner’s sales team on daily customer meetings across the UAE.Support meetings with large enterprise customers, understand their requirements, and coordinate the next steps.Work closely with the partner’s sales team and Sales Head to move opportunities through the sales pipeline.Follow up with customers and partners on proposals, ongoing discussions, and pending actions.Support the execution of business development strategies with IceWarp’s UAE partner.Coordinate with IceWarp’s Middle East Sales Manager and presales team for commercial and technical support.Collaborate with the in-house business development team on customer information, sales support, and campaigns.Maintain accurate meeting reports, customer interactions, opportunity status, and pipeline updates in the CRM.Qualifications & SkillsBachelor’s degree in Business, Management, or a related field.Previous experience in B2B IT or software field sales within the UAE.Strong communication, presentation, relationship-building, and follow-up skills.Ability to engage enterprise customers and collaborate effectively with channel partners.Strong organisational skills and the ability to manage multiple customer opportunities.Willingness to travel regularly for customer and partner meetings across the UAE.A valid UAE driving licence is preferred.Key Success Measures:Consistent customer meeting coverage with the partner sales team.Timely and accurate meeting reports and CRM pipeline updates.Effective follow-ups on enterprise accounts and high-value opportunities.Progression of customer opportunities towards conversion.Interested candidates with relevant UAE B2B IT/software sales experience are encouraged to apply.