Centralized Accounts Receivable Supervisor

OBJECTIVETo support the Centralized Accounts System activities related to Accounts Receivable operations for our property, as well as providing centralized financial services to other entities within our owning company until required.MAIN DUTIESSummary of Daily Tasks & Responsibilities

• Provide an effective system to track Accounts Receivables for the activities of the Centralized Credit Manager.
• To understand thoroughly Accor objectives in managing Account Receivables.
• Provide a summary of the ageing report required by various people in the Accounting and Control Division to prepare monthly reports.
• Provide Sales Team and Heads of Departments with information necessary for them to manage their customers.
• To ensure that all transfers to City Ledger through Income Audit, Accounts Payable and General Ledger do agree with the control account.
• To ensure the accuracy of all charges and credits posted to the individual accounts.
• To ensure the group billings are complete as per contract.
• To prepare with proper supporting documents and forward to the Director of Finance/Finance Manager for review and signature all City Ledger Adjustments that needs to be made before they are posted by the Front Office Cashier.
• To ensure all invoices are dispatched to debtors within 48 hours.
• To ensure that returned checks are recorded in the City Ledger, that unapplied credit balances are reconciled and that minimal variances in payments are cleared at the time of receipt.
• To process invoices promptly and to render interim and monthly statements and follow up reminders on a timely basis.
• To monitor and to maintain support of all advance deposits and to balance them to the general ledger at month-end.
• To reconcile accounts receivable trial balances with the general ledger control accounts each month and to ensure accurate aging.
• To transfer all permanent folios to city ledger at the month end.
• To prepare trial balance for employees’ ledger and report to the Finance Manager for payroll deduction.
• To allocate credits transmitted by payroll journal to appropriate employee accounts.
• To allocate credits transmitted by the Daily General Cashier Report to appropriate accounts and keep all debtor accounts up-to-date.
• To initiate payment of travel agents commission on the basis of verified computer reports.
• To ensure all documents related to the section including the Sales and Office Rental contracts (if applicable), group orders and amendments etc. are properly filed for reference.
• To maintain an up-to-date systematic “Open Accounts” file for use by Accounts Receivable.
• To have a full working knowledge and capability to supervise, correct and demonstrate all duties and tasks in the assigned Place of Work to the standard set.
• To be entirely flexible and adapt to rotate within the different sub departments of the Accounting & Finance Division.
• To be fully conversant with all services and facilities offered by the entities.
• To assist the Centralized Credit Manager to trace and to collect any outstanding debt as instructed.
• To set up all city ledger accounts and to ensure that the discounts set are the same as those granted by the management.
• To be fully conversant with the Credit Policy & Procedures.
• To liaise with the Centralized Credit Manager at all times regarding guest queries, credit card charge backs and open balances and general credit terms under the direct supervision of the Director of Finance.
• Other tasks as assigned.General Tasks & Miscellaneous
• All employees must be flexible and carry out any other reasonable duties and responsibilities within their job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.
• All employees must assess situations and be able to react accordingly through analysis and perspective.
• All employees should be available in front of the guests and employees – in accordance with their position – and serve as an example for other employees.
• All employees are required to comply with every reasonable request from their hierarchical supervisor(s) within an amount of time that it takes to comply under normal circumstances.
• All employees must be ready to work and assist in any of our other Business Units as required as per business needs.Talent & Culture & Training
• It is the employee’s responsibility to report any case of harassment and discrimination as soon as it happens, either to their direct leader or to Talent & Culture. It is the leader’s responsibility to treat complaints of harassment and discrimination promptly and confidentially.
• It is everyone’s responsibility to treat customers and employees from all cultural groups with respect and sensitivity.
• All employees must attend trainings and meetings as and when required.Confidentiality
• All employees must ensure confidentiality and secure storage of all intellectual property and databases, both hard copy and electronic. Adhere to Accor Internet and Email policy.
• All employees must ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.Sustainability
• All employees must be familiar with Accor’s Sustainability Program, as well as our brand's commitments to sustainable development.
• All employees must know the hotel's actual or scheduled actions and initiatives, including but not limited to:Switch off the lights and other appliances when not used;Do not waste water; do not let water run more than necessary;Reduce paper consumption (use front and back, 2 pages per sheet, avoid printing emails, etc.).Physical Aspects of the Position (include but not limited to):
• For Operational Roles, frequent standing and walking throughout the shift are expected, as well as occasional kneeling; pushing; pulling; ascending or descending ladders, stairs and ramps; occasional lifting and carrying up to 20 lbs.
• For Office roles, sitting for extended hours.