CRM Optimisation Manager

This is a pivotal Product Manager opportunity leading the evolution of a global CRM ecosystem centred around HubSpot. You'll partner with senior stakeholders to shape CRM strategy, drive adoption, and deliver business value at scale. Client Details Our client is a highly regarded international education group with a significant global footprint and ambitious growth plans. Description * Lead the global rollout and migration programme from Microsoft Dynamics CRM to HubSpot across an international network of schools. * Partner with senior business leaders across sales, admissions, parent experience, and integration functions to define CRM priorities and solutions. * Own CRM product decisions, balancing business requirements, stakeholder expectations, and strategic objectives. * Drive requirements gathering, roadmap planning, and delivery governance while working closely with technical and IT teams. * Support the development of a scalable global CRM operating model, helping establish best practice, adoption, and process standardisation. Job Offer * Opportunity to lead a high-profile global CRM transformation programme with significant executive visibility. * Exposure to enterprise-scale business change, stakeholder management, and international programme delivery. * Proven experience as a CRM Product Manager, CRM Manager, or similar product-focused CRM role. * Strong hands-on knowledge of HubSpot, with the ability to challenge technical teams and evaluate solutions effectively. * Demonstrated experience managing complex stakeholder groups and influencing without direct authority. * Experience leading CRM transformation, migration, or enterprise-wide change programmes, ideally involving multiple business units or regions. * Commercially minded, self-driven, adaptable professional who thrives in fast-moving and evolving environments.