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Cruise Booking & Quality Control Administrator — Dubai

Worldwide Cruises UK · Dubai, Dubai, United Arab Emirates

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Cruise Booking & Quality Control Administrator — DubaiWe’re hiring an organised administrator to process cruise bookings and check booking details for accuracy.ResponsibilitiesProcess cruise reservations, changes and cancellations.Check passenger names, travel dates, cabin details, fares, payments and travel documents.Coordinate with customers, cruise suppliers and the sales team to resolve booking issues.Track confirmations, payment deadlines and follow-up actions.Check booking records for errors and keep customer information organised.RequirementsPrevious experience working in the travel industry is essential.Applicants must have a background in travel agency or travel agent work, including handling reservations and customer bookings.Cruise booking experience is an advantage.Strong attention to detail and administrative skills.Comfortable using booking systems, email and spreadsheets.Clear communication and a customer-focused approach.Must currently be based in the UAE and available to work on-site in Dubai.Must be eligible to obtain the required UAE work permit.Full-time, office-based role in Dubai.