Director of Operations

Why We Stand OutSeeking a career-defining opportunity where your leadership, strategic vision, and client expertise are recognized and rewarded? Kaufman Rossin might be just the place for you.As one of the top accounting firms in the country, our foundation is "people first." In the words of James Kaufman, "we prioritize our people, their development, and their well-being. Our values are translated into action every day."Kaufman Rossin is a privately owned, independent public accounting firm, which means we are not beholden to outside investors or private equity influence. This independence allows us to prioritize long-term client relationships, maintain objectivity in our advisory approach, and make strategic decisions that benefit our people and clients, not external stakeholders. Our structure fosters agility, entrepreneurial thinking, and a collaborative culture where leadership is accessible, and innovation is encouraged.Celebrated as the Best Place to Work in South Florida over a dozen times, Kaufman Rossin has grown to over 700 employees, with offices spanning the tri-county area, including sister entities Kaufman Rossin Wealth and Kaufman Rossin Alternative Investment Services.Think you have what it takes?How You'll ContributeKaufman Rossin is seeking a Director of Operations to lead firm-wide initiatives, strengthen operational practices, and turn strategy into execution. Reporting to the Chief Operating Officer and partnering closely with the Chief Information Officer and firm leadership, you'll lead our project managers and business analysts while driving technology implementations, process improvements, and organizational change.This is a hands-on leadership role for someone who enjoys understanding how the business works, staying close to the details, and improving the experience of our clients and colleagues.Lead and develop project managers and business analysts, setting priorities, removing roadblocks, and ensuring consistent, high-quality deliveryOversee multiple firm-wide initiatives, balancing scope, timelines, resources, and business impact while staying actively involved in requirements, planning, testing, and rolloutLead the operational side of technology implementations, from selection and requirements through deployment, adoption, and ongoing optimization, in partnership with the CIO and IT teamDrive change management through communication, training, and adoption planning, recognizing how people and culture influence successDevelop and maintain policies, procedures, and best practices, and implement process improvements across departmentsEstablish business plans, key performance indicators, and performance targets; monitor results through reporting, audits, and scorecardsEnsure compliance with professional standards, regulatory requirements, and internal quality programs while identifying and addressing operational risksOversee team hiring, staffing, training, performance discussions, and career development, fostering collaboration, accountability, and continuous improvementManage budgets, forecasts, and the financial performance of operational initiatives, identifying opportunities to improve efficiency and profitabilityPartner with the COO and firm leadership on strategic and growth initiatives that enhance the client and colleague experienceRequirementsHow You'll Contribute7+ years of related operations, project, or program management experience10+ years of supervisory leadership experience, ideally managing project managers, business analysts, or similar teamsDemonstrated success leading technology implementations and organizational change, with a strong understanding of the process from requirements through adoptionA hands-on leadership style, strong emotional intelligence, and the ability to manage multiple initiatives in a fast-paced environmentStrong analytical, organizational, negotiation, and problem-solving skills, supported by sound judgmentExcellent communication and interpersonal skills, with the ability to work effectively with partners, executives, and staffProficiency with project management and operational reporting toolsAvailability for occasional travel to support leadership alignment, training, and firm-wide initiativesHow You'll Stand OutExperience in professional services, particularly accounting, finance, risk management, or consultingBachelor's degreePMP, Prosci, Lean Six Sigma, or similar certificationsExperience with Microsoft Office, Salesforce, Domo, Power BI, or generative AI toolsBenefitsWe embrace authenticity. Kaufman Rossin is an equal opportunity employer. We are committed to creating a culture that reflects the diversity of our firm and clients. We encourage understanding, acceptance, and celebration among all people. That includes lifestyle, education, experience, race, ethnicity, age, religion, physical ability, sexual orientation, and gender identity. Differences make unique varieties.