ERP Implementation Executive

ERP Implementation Executive – BOSLocation: Chennai, Tamil Nadu

Employment Type: Full-timeAbout BOSBOS is a next-generation Business Operating System designed to help companies manage and connect their operations across areas such as sales, procurement, inventory, manufacturing, finance, workforce management and other business functions.BOS goes beyond traditional ERP software by adapting to the operational processes of each organisation rather than forcing every business into a rigid, predefined system.We are currently implementing BOS with businesses across multiple industries and are looking for an ERP Implementation Executive to work directly with customers and our product and development teams.About the RoleAs an ERP Implementation Executive, you will help businesses successfully adopt and implement BOS.This is not primarily a software development role.

You will work closely with business owners, department heads and operational users to understand how their business works, configure BOS around their processes, coordinate data migration, train users, support testing and take departments through go-live.You will act as the bridge between the customer and the BOS product/development team.The role provides significant exposure to real business operations and is suited to someone who wants to develop a career in ERP implementation, business analysis and enterprise technology consulting.Key ResponsibilitiesMeet customers, department heads and operational users to understand their existing business processes.Study how departments currently operate using ERP systems, Excel, documents and manual processes.Document business processes, requirements, approval flows, user roles and operational rules.Map existing customer processes to BOS and identify configuration or product requirements.Work with the BOS product and development teams to translate business requirements into system requirements.Configure customers, users, roles, permissions, departments, workflows and other implementation settings within BOS.Assist with collection, cleaning, validation and migration of master and transactional data.Coordinate implementation activities across departments such as Commercial, Procurement, Inventory, Manufacturing, Finance and HR/Workforce.Conduct product demonstrations and user training for department heads and end users.Prepare test scenarios and coordinate functional testing and User Acceptance Testing (UAT).Record issues, gaps and enhancement requirements identified during implementation.Work with developers to verify that issues have been correctly resolved.Support customers during go-live and post-implementation stabilization.Monitor adoption after go-live and help users transition from their existing processes to BOS.Maintain implementation documentation, meeting notes, action items and implementation status.Visit customer offices and operational locations when required.What We Are Looking ForWe are looking for someone who combines business understanding, communication skills and technology aptitude.The ideal candidate should:Be comfortable speaking with business owners, managers and operational staff.Be curious about how businesses actually operate.Be able to understand a business process and translate it into a software workflow.Have strong analytical and problem-solving skills.Be organised and capable of following multiple implementation activities simultaneously.Be comfortable working with Excel and business data.Have good written and verbal communication skills.Be comfortable learning complex enterprise software.Be willing to visit customer locations and work closely with customers during implementations.Take ownership of problems rather than simply passing requirements between the customer and development team.Preferred ExperienceCandidates with 1–4 years of experience in any of the following would be particularly suitable:ERP implementationERP functional consultingBusiness analysisSoftware implementationCustomer onboarding for enterprise softwareManufacturing ERPInventory or warehouse systemsProcurement systemsHRMS / payroll implementationAccounting or finance software implementationExperience with systems such as SAP, Oracle, Microsoft Dynamics, Odoo, Zoho, Tally, ERPNext or similar ERP/business applications would be beneficial but is not mandatory.Candidates who have worked inside manufacturing or other operational businesses and have strong systems knowledge may also be considered.Educational BackgroundRelevant qualifications may include:B.Com / M.ComBBA / MBABCA / MCABE / B.TechInformation SystemsOperations / Supply ChainFinance / Accountingor another relevant disciplineWe value practical ability and willingness to learn more than a specific degree.Skills That Will Be ValuableERP implementationBusiness process mappingRequirements gatheringFunctional documentationUser Acceptance Testing (UAT)Data migrationMicrosoft ExcelUser trainingCustomer communicationProject coordinationSQL knowledge – advantageous but not requiredUnderstanding of APIs/integrations – advantageous but not requiredUnderstanding of AI and modern business software – advantageousWhy Join BOS?BOS is being built as an alternative to the traditional approach to enterprise software.Rather than joining an organisation where you repeatedly implement the same predefined ERP modules, you will have the opportunity to understand different businesses and help shape how their operations are represented within a new generation of business software.You will work closely with the BOS leadership, product and engineering teams and gain exposure to:Enterprise software implementationBusiness process designManufacturing and operational businessesProduct developmentBusiness analysisAI-enabled enterprise softwareCustomer consultingImplementation project managementAs BOS grows, this role can develop into Implementation Consultant, Senior Implementation Consultant, Implementation Manager and Implementation/Operations leadership roles.