Executive: Technology & Platforms

Executive: Technology & PlatformsWe at MTN Group Fintech are a purpose and Value-led organization.At MTN Group Fintech, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood, and empowered to live an inspired life.Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.As an organization, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!Our commitments go beyond an organizational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers, and stakeholders with a vision to realize our shared goals.We are delighted that you are considering us as your career partner to make a mark in the world. We look forward to your application!To lead the technology and platform capability of MTN Group Fintech and ensure the enterprise has secure, resilient, scalable and economically efficient technology foundations capable of supporting its current and future business strategy across 14 markets. The Executive: Technology & Platforms translates business and product priorities into technology architecture, engineering capability and operational platforms that can be deployed and scaled across markets, and is accountable for the availability, security, performance and unit economics of systems that carry systemically significant payment volumes. The role is the senior technical authority for Group Fintech, provides independent technical judgement on architecture, resilience, security and feasibility, and contributes directly to Executive Committee and Board discussion on technology matters.

Responsibilities

Strategy Development and ImplementationLead the enterprise technology strategy and the technology roadmap required to support growth, platform consolidation and new market or product deployment.Own enterprise architecture, technology standards, reference patterns and technology lifecycle management across the estate.Ensure architecture decisions support scalability, resilience, security, interoperability, data residency and economic efficiency.Establish the technical criteria for build, buy and partner decisions, and provide independent technical assessment of major options.Drive technology cost efficiency, platform reuse, automation and sustainable unit economics across the estate.Lead the integration of strategic third-party platforms into the Fintech estate without compromising architecture integrity.Technology Delivery and Platform LeadershipLead platform and software engineering capability across Group Fintech and the enterprise delivery hub.Establish engineering standards, development practices, delivery pipelines and developer experience that improve speed and quality.Drive reuse of common platform capabilities across markets, building once and enabling many times.Lead the platforms required for data, artificial intelligence, machine learning and automation, and ensure trusted and governed use of data across the business.Ensure market technology teams receive the platforms, tooling, standards and support required to integrate and operate services locally.Provide technology leadership for major transformation programmes and drive systematic reduction of technical debt.Reliability, Security and ResilienceOwn technology reliability, service performance, infrastructure and operational resilience across the estate.Set standards for availability, incident management, capacity planning, observability and production operations.Lead cybersecurity and identity technology capability, ensuring security is embedded into architecture, engineering and operations rather than applied after build.Ensure disaster recovery, continuity and failover arrangements are designed, documented and regularly tested.Lead the technical response to major service incidents and drive rapid restoration and structured post-incident review.Staff Leadership and ManagementBuild and manage a high-performing engineering leadership team across multiple disciplines and locations.Source, induct and nurture talent in accordance with MTN guidelines, and build succession depth for business-critical technical roles.Provide definition of roles, responsibilities, individual goals and performance objectives for the team.Set SMART KPIs and provide regular performance feedback through a well-defined performance review programme.Create a culture of engineering excellence, ownership, reliability and continuous improvement across all technology teams.Ensure diversity, equity and inclusion principles are embedded in leadership behaviour, selection and development.GovernanceAdhoc, Operational and Tactical MeetingsSet up and participate in adhoc, operational and tactical meetings, and provide technology input into enterprise forums.Ensure technology decisions are taken within approved governance, delegation of authority, risk appetite and regulatory obligations.Partner with Risk, Compliance and Legal on technology, cyber, data, model and outsourcing risk.EscalationsManage and resolve escalations that have impact on the critical path of service delivery.Escalate issues that will result in significant time, scope, customer or cost impact if not resolved.Escalate and resolve high-impact technology risks across multiple markets, coordinating with market CEOs, Group executives and, where required, regulators and partners.OperationalMaintain an enterprise view of concentration risk, single points of failure and material third-party dependencies, with mitigation and exit planning.Manage material technology suppliers and partnerships and ensure effective commercial, capability and service outcomes.Safeguard segregation of duties and support Internal Audit and external assurance providers without compromising their independence.PerformanceMonitor availability, latency, incident volume and severity, change success, delivery throughput, security posture and technology unit cost.Assess and monitor plans for continuous improvement and review performance against agreed KPIs and SLAs.Benchmark engineering, reliability and security maturity against leading global fintech and platform businesses.ReportingPresent regular technology reporting to the Executive Committee and relevant Board committees, including service status, security posture and forward risk.Provide consolidated dashboards covering platform reliability, capacity, technical debt, delivery performance and cost.Report on an adhoc basis on specific management requirements as and when necessary.BudgetsDevelop, manage and optimise the technology budget and approved capital envelope.Operate within budget and ensure operations are cost-effective, in line with a least cost operating strategy.Ensure investment decisions are supported by transparent total cost of ownership and return analysis, and develop business cases to motivate for additional budget and resources when required.The incumbent must have the following:Education:Bachelor’s degree in Engineering, Computer Science, Information Technology or a related disciplineRelevant postgraduate or professional qualification strongly preferredExecutive business qualification and relevant architecture, cloud or security certifications advantageousExperience:Minimum 15 years technology leadership experience, including significant senior responsibility for large-scale digital, financial services or platform environmentsMinimum 7 to 8 years in senior leadership roles with regional or multi-country responsibilityExperience operating mission-critical platforms across multiple markets or legal entitiesDemonstrated leadership across architecture, engineering, infrastructure, operations, cybersecurity and data or artificial intelligence technologyExperience leading major technology transformation and third-party platform integrationExperience engaging Boards, regulators, auditors and strategic technology partners on technology risk and resilienceExperience working in a global or multinational enterprise with strong understanding of emerging markets; Africa and Middle East experience preferredFluent in EnglishReady to make and drive the change with us. Apply now!Closing date: 02 November 2026. Late applications will not be accepted.Should you not hear from us within two weeks of the closing date, consider your application unsuccessful.