Factory Operations Consultant

Company Description 91 Blackboard trains, coaches, and supports clients as they navigate digital transformation, economic shifts, market disruption, and evolving business environments. The company focuses on exploring and proposing strategic options that help organizations adapt and thrive in changing conditions. By combining practical training with rigorous analysis, 91 Blackboard develops creative strategies that deliver sustainable value. Its approach emphasizes long-term impact, operational excellence, and measurable results for clients.Role Description</strong> The Operations Consultant( Manufacturing) is a full-time, on-site role based in the Greater Ahmedabad /Surat Area. This role involves assessing existing factory operations, identifying process bottlenecks, and recommending improvements in production, quality, and efficiency. The consultant will collaborate with plant leadership and cross-functional teams to design and implement operational strategies, standardize procedures, and monitor performance metrics. Daily responsibilities include conducting data-driven analyses, facilitating workshops and training sessions, preparing reports and presentations, and supporting change management initiatives. The role also requires regular interaction with client stakeholders to understand business goals, address operational challenges, and ensure successful implementation of recommended solutions.Roles and Responsibility

• Assess manufacturing processes, workflows, capacity, bottlenecks, PPC systems, and operational performance.
• Improve productivity, machine and manpower utilisation, throughput, schedule adherence, on-time delivery, and waste reduction.
• Standardise SOPs, work instructions, inspection formats, and process controls across key factory functions.
• Implement ISO 9001:2015, TQM, Lean Manufacturing, 5S, Kaizen, PDCA, and continuous improvement systems.
• Conduct gap assessments, process audits, documentation reviews, compliance tracking, and audit preparation.
• Lead root-cause analysis, CAPA, non-conformance management, defect and rejection analysis, rework reduction, and customer complaint resolution.
• Establish cross-functional quality ownership, improvement teams, and structured problem-solving practices.
• Develop departmental KRAs, KPIs, targets, dashboards, and daily, weekly, and monthly performance reviews.
• Track OEE, productivity, downtime, rejection, rework, inventory accuracy, schedule adherence, and on-time delivery.
• Conduct factory visits, stakeholder interviews, process observations, and operational audits.
• Prepare AS-IS assessments, gap analyses, TO-BE models, and implementation roadmaps with clear owners, timelines, and outcomes.
• Facilitate workshops, coach client teams, monitor implementation, and ensure recommendations deliver sustained factory-level improvements.Required Qualifications & Experience
• Bachelor’s degree or diploma in Mechanical, Industrial, Production, Manufacturing Engineering, or a related discipline.
• 5–10 years of experience in manufacturing operations, industrial engineering, quality management, operational excellence, or related consulting.
• Practical experience implementing ISO 9001:2015, conducting internal audits, and developing QMS documentation.
• Experience with TQM, Lean Manufacturing, 5S, Kaizen, PDCA, CAPA, root-cause analysis, production planning, and manufacturing KPI systems.
• Strong analytical, problem-solving, communication, presentation, and stakeholder-management skills.
• Willingness to travel to client factories and work hands-on with shop-floor teams.Preferred Certifications
• ISO 9001:2015 Internal Auditor or Lead Auditor.
• Lean Manufacturing or Six Sigma Green Belt.
• TQM, operational excellence, or continuous improvement certification.Success Measures
• Achievement of agreed ISO and TQM implementation milestones.
• Improved production efficiency, schedule adherence, throughput, and on-time delivery.
• Reduced rejection, rework, scrap, downtime, and operational waste.
• Improved compliance with SOPs, quality procedures, and process controls.
• Reliable departmental KPI dashboards and performance-review systems.
• Sustained adoption of improvement initiatives by client teams.Contact us at: hr.support@91blackboard.com