Floor Manager
My Clinic KSA · Jeddah, Makkah, Saudi Arabia
Tailor my CV for this job — freeJoin My Clinic, the leading multispecialty outpatient care provider in Saudi Arabia, where our mission to help people live longer, healthier, and happier lives drives everything we do. Since 2017, we've been at the forefront of healthcare, combining innovation with a deep commitment to care, collaboration, ambition, and responsibility. As we continue to grow and reach new heights, we're looking for passionate individuals who share our vision and values.Job Summary:Overseeing the operations of My Clinic floors to ensure efficient and quality patient care. Ensuring the smooth functioning of clinical operations and the provision of top-notch patient care.Primary Responsibilities:Technical:Coordinating daily operations on My Clinic floors.Managing staff and ensuring adherence to healthcare regulations and standards.Overseeing patient care and ensuring satisfaction.Supervising and evaluating the performance of healthcare staff and professionals.Implementing policies and protocols to improve patient care quality.Coordinating patient care services and managing resources efficiently.Addressing patient concerns and ensuring compliance with healthcare standards.Maintaining accurate records of healthcare practices and patient care.Performing other duties as assigned.Administrative:
- Setting & approving performance goals for the team members and managing their annual performance evaluation.
- Monitoring subordinates’ performances and distributing the daily tasks to them.
- Determining the manpower requirements of the Section in accordance with My Clinic's policies.
- Identifying the annual training needs for subordinates and evaluating the effectiveness of the provided courses.
- Managing the administrative requests of the team members: vacations, departures, etc.Education / Professional Qualifications:Education Degree: Bachelor’s degree in a health-related field, such as nursing, health care administration or public health, or any related field. MHA is preferred.Years of Experience: 8 to 10 years of experience within a related field.Professional Certification: CPXP.