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Food & Beverage Manager (Healthcare)

Chevalier Group · Hong Kong, Hong Kong SAR

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VR Management Limited, a member of the Chevalier Group, oversees an integrated healthcare and senior living portfolio featuring Ventria Residence, Hong Kong's first premium boutique hotel-style senior living based on the Continuing Care Retirement Community (CCRC) model, and Ventria Rehabilitation Centre, a leading rehabilitation and wellness clinic specialising in wellness, recovery and longevity.At Ventria, we are committed to enriching lives by enabling individuals to age with dignity, independence and fulfilment. As we continue to grow, we welcome talented and purpose-driven professionals to join our team. Working alongside professionals from healthcare, nursing, rehabilitation, hospitality, property and facilities management disciplines, you will play a meaningful role in shaping the future of senior living and healthcare services in Hong Kong.We are seeking an experienced Food & Beverage Manager to lead and transform our dining operations. The successful candidate should have a transformation mindset, be highly sensitive to nutritional value, and have a passion for creating exceptional dining experiences. Experience in upscale hotels, restaurant chains or private clubs serving high-net-worth guests is highly preferred. The ideal candidate will be committed to delivering exceptional hospitality, food quality and service standards that delight residents and enhance their quality of life.We are seeking enthusiastic problem solvers to join us in scaling our platform, to enhance the quality of life for elderly in Hong Kong through our senior living and outpatient rehab clinic operations. Our diverse and high-performing team comprises Medical and Nursing Care Professionals, Rehabilitation Specialists, Hospitality Professionals, Asset Management and Investment Professionals and more.ResponsibilitiesOversee and develop the entire Food & Beverage and Culinary team, fostering a high-performing and service-oriented culture.Lead and manage all Food & Beverage operations, including Chinese & Western Restaurants, Room Service, 10/F Lounge, Banquet Events and Kitchen operations, ensuring the highest standards of food quality, presentation and service.Drive transformation and continuous improvement initiatives to elevate the overall dining experience, resident satisfaction and operational excellence.Develop innovative dining concepts, menus and service offerings that balance culinary excellence, nutritional value and evolving guest expectations.Proactively identify opportunities for improvement and prepare business proposals, recommendations and implementation plans to enhance dining experiences, operational efficiency and resident satisfaction.Champion a resident-focused dining culture and create memorable dining experiences that delight residents and enhance their quality of life.Collaborate with Nursing, Dietitians, Speech Therapists and other stakeholders to ensure therapeutic, texture-modified and special dietary requirements are effectively incorporated into menu planning and service delivery.Keep abreast of emerging trends and best practices in luxury hospitality and dining, translating them into innovative offerings and service enhancements.Ensure compliance with food safety, hygiene and regulatory requirements.Manage departmental budgets, costs, compliance and overall business performance.RequirementsDegree or Diploma in Hospitality Management, Food & Beverage Management, Culinary Arts or a related discipline.Minimum 10 years' management experience in Food & Beverage operations, including responsibility for both restaurant and kitchen operations.Proven experience in upscale hotels, restaurant chains, private clubs or other luxury hospitality environments serving discerning guests.Strong leadership and people management skills, with the ability to inspire, motivate and develop teams.A transformational leader with a strong hospitality mindset and a keen understanding of emerging trends and best practices in luxury hospitality and dining.Strong strategic thinking, project management and proposal-writing skills, with the ability to translate ideas into actionable plans and measurable outcomes.Highly sensitive to nutritional value and food quality, with a passion for delivering exceptional guest experiences.Patient, compassionate and resident-focused, with a genuine passion for serving seniors and enhancing their quality of life.BenefitsYear End BonusMedical InsuranceEducation AllowancePaid Annual LeavePaid Sick LeavePaid Marriage LeaveAttractive remuneration package will be offered to the right candidate. Interested parties, please apply with full resume and expected salary to: hr10@chevalier.com (Please include the job title and reference number "VML/FBM" in the subject line).We are an equal opportunity employer and welcome applications from all qualified candidates. Personal data collected would be used for recruitment purpose only.