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Franchise Operations & Marketing Manager

ViCentra LLP · Bengaluru, Karnataka, India

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📢 Company DescriptionMr. Sandwich is well known growing café chain in India, opened their first out-let in Lucknow (UP)early 2017. We understand the need and taste of customers and prepare food keeping all healthy factors in mind.Mr. Sandwich is a new concept gourmet sandwich delivery / take-away café venue that offers high quality European style sandwiches made fresh with a focus on hygienic preparation and also offer cool ambience.Proffering health in every pack, Mr. Sandwich proffers the most scrumptious sandwiches paired along with diverse sauces and beverages like coffee or shakes, with a diverse range of pastas and pizzas, thus displaying a complete array of offerings under one roof.🧭 Role OverviewWe’re seeking a dynamic and driven Marketing & Franchise Operations Manager to lead the expansion of Mr. Sandwich® across Karnataka. This role combines strategic marketing, franchise acquisition, and operational coordination. You’ll be the face of the brand for potential franchisees—presenting, persuading, and onboarding them—while also ensuring smooth logistics and outlet performance.🎯 Key ResponsibilitiesFranchise Marketing & AcquisitionIdentify and nurture leads interested in Mr. Sandwich® franchise opportunitiesConduct in-person presentations and brand walkthroughs across KarnatakaExplain brand value, operational model, and ROI to prospective partnersConvert qualified leads into signed franchise agreementsMaintain CRM records and follow-up pipelines Operations & LogisticsCoordinate raw material supply chain from central kitchen to outletsMonitor inventory levels, vendor performance, and delivery timelinesResolve operational bottlenecks and ensure outlet readinessLiaise with internal teams for branding, menu updates, and compliance Outlet CoordinationServe as the primary point of contact for all Mr. Sandwich® outlets in KarnatakaEnsure brand consistency, hygiene standards, and customer experienceSupport outlet managers with training, marketing campaigns, and feedback loopsConduct regular site visits and performance reviews🧠 Skills & QualificationsBachelor’s degree in marketing, Business, or related field3+ years' experience in franchise development, F&B marketing, or retail operationsFluent in Kannada and English (spoken and written)Proficient in Microsoft Office (Excel, PowerPoint, Word)Familiarity with CRM tools (Zoho, HubSpot, Salesforce preferred)Strong presentation, negotiation, and interpersonal skillsWillingness to travel extensively across Karnataka🚀 What We OfferCompetitive salary + performance incentivesTravel allowance and mobile reimbursementOpportunity to shape a legacy brand in food and enrichmentDirect mentorship from ViCentra LLP foundersFast-track growth into regional leadership roles