Head of Export Logistic

Company Description Focus Chemical Sdn. Bhd. is a leading distributor and supplier of high-quality chemical raw materials and industrial solutions in Malaysia, serving a wide range of manufacturing and production sectors. The company is recognized for reliable product sourcing, robust supply chain capabilities, and dedicated technical support that help partners optimize their operations. Focus Chemical emphasizes consistent product quality, operational safety, and strong regulatory compliance standards. Its core services include comprehensive chemical distribution, timely delivery solutions, and quality assurance. The organization is committed to long-term partnerships with global producers and local businesses, built on integrity, efficiency, and reliability.Role Description The Head of Export Logistic is a full-time, on-site role based in Greater George Town, responsible for leading and optimizing all export logistics activities. This role oversees end-to-end export operations, including transport planning, documentation, customs clearance, and coordination with freight forwarders and regulatory bodies. The position manages inventory flows and warehouse processes to ensure accurate stock levels, safe handling of chemical products, and on-time shipments to international customers. The Head of Export Logistic collaborates closely with supply chain, sales, and procurement teams to align export schedules with customer requirements and supplier capacity. The role also monitors performance metrics, drives process improvements, and ensures strict compliance with safety, environmental, and trade regulations.QualificationsMinimum 5 years of experience in export logistics, shipping, or supply chain management, with supervisory or managerial experience preferred.Strong knowledge of export procedures, shipping documentation, customs clearance, and international trade regulations.Proven experience negotiating freight rates, container space allocation, andservice agreements with shipping lines and freight forwarders.Strong planning, coordination, and problem-solving skills to manage shipment schedules and resolve operational issues.Excellent communication and negotiation skills to liaise with customers, shipping lines, freight forwarders, warehouse, and internal departments.Strong leadership skills with the ability to manage, coach, and develop a team.Detail-oriented with a strong focus on shipment accuracy, documentation control, and operational compliance.Ability to develop and implement SOPs, monitor KPIs, and drive continuous process improvement.Good analytical skills in freight cost control, budgeting, and logistics performance reporting.Proficient in Microsoft Excel and ERP systems.Able to work independently, take ownership, and perform effectively under pressure.Good command of English; additional languages are an advantage.