Head of Platform Product

Job Role: Head of Platform ProductAbout Our ClientEstablished in 2018, our client is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, they deliver a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.Their core values define how they build. They listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, they foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, they are shaping the future of finance through technology, collaboration, and bold execution.Today, our client is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand their global presence while building the infrastructure for the next generation of financial services.About the RoleWe are looking for a Senior Product Leader to join our client's technology leadership team, reporting directly to the CTO. This role will manage and grow the Platform Product organization and extend product ownership across the CTO-line platform product portfolio, including infrastructure-facing product lines such as AI platform, compliance infrastructure, financial cloud, and developer tooling.This is a rare opportunity to shape the product strategy of a global crypto exchange at a pivotal inflection point - transitioning from a high-growth crypto-native platform to a regulated, AI-native financial institution.What You'll Own1. Platform Product Organization LeadershipDirectly manage and develop the Platform Product Group — a 15+ person team spanning compliance site building, payments & assets, CRM, user/security/reach, personalization, and AI product linesDrive team health, OKR quality, and delivery rigor across 10+ sub-teams and 200+ active requirementsBuild a high-performance product culture: elevate product thinking from requirement-taking to systems-level ownership; enforce outcome-based OKRs over go-live checklistsRecruit, develop, and retain senior product talent; proactively manage succession and capability gaps2. CTO-Line Platform Product StrategyOwn the product vision and roadmap for CTO-line platform product lines, including:AI Platform (OpenClaw, AI Gateway, AI Sub-Account, Skills Marketplace, AI Coding infrastructure)Financial Cloud / Compliance Infrastructure (self-service compliance platform, multi-jurisdiction site building, regulatory data export)Developer Experience & Internal Tooling (BDOT, CI/CD product layer, AI-native R&D workflow)Data & Intelligence Platform (knowledge distillation, MCP integration, personalization engine)Translate CTO-level technical strategy into concrete product roadmaps with measurable business outcomes3. AI-Native Product TransformationLead the platform product team's transition to AI-native product development — 100% AI documentation coverage, AI-assisted requirement analysis, and measurable AI efficiency gainsDefine and drive the killing feature strategy for the AI agent platform: identify the user acquisition hook that converts infrastructure investment into real user growthOwn the product strategy for intelligent customer service evolution — from reactive article-linking to proactive, fully automated resolution (>80% resolution rate target)What We're Looking ForMust Have10+ years of product management experience, with at least 5 years in a senior product leadership role managing multi-team product organizations (20+ PMs)Proven track record building and shipping platform/infrastructure products — not just consumer-facing features; experience with developer platforms, internal tooling, or B2B SaaS is highly valuedStrong systems thinking: ability to define product architecture, module catalogs, and API contracts — not just user storiesExperience operating in a regulated or compliance-heavy environment (fintech, banking, crypto, or equivalent); understanding of how regulatory requirements translate into product constraints and opportunitiesDemonstrated ability to drive OKR quality — moving teams from go-live metrics to outcome-based measurementFluency in Chinese (Mandarin) — required for internal communication with engineering teams and business stakeholdersStrongly PreferredExperience with AI product strategy — agent platforms, LLM-powered products, or AI infrastructure productsBackground in financial services technology or crypto/Web3Experience managing product teams through organizational restructuring or rapid scalingFamiliarity with multi-jurisdiction compliance product challenges (KYC/KYB, AML, regulatory data reporting, multi-site architecture)Track record of defining and launching platform "killing features" — not just maintaining existing product linesLeadership ProfileEnd-to-end ownership mindset: bridges customer pain points, product design, system architecture, data governance, compliance, and business outcomes — not a handoff-oriented PMPrioritization discipline: can narrow scope to the top 5 problems and communicate a clear, credible plan rather than attempting to map everything simultaneouslyHonest communicator: acknowledges unknowns directly; gives specific, actionable feedback to senior engineers and PMsBuilder, not coordinator: avoids absorbing accountability for all cross-team AI products without authority; focuses on creating genuine new product valueWhy Join Our Client?Our client is committed to fostering a supportive and enriching work environment.Their benefits include:Study Growth Fund: They support professional development and continuous learning.Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.Internal Mobility: Grow with them - their long-term development is important. They offer internal job opportunities to help build career paths.To Apply: Send your resume in word format to prachi@aaaglobal.co.uk