HR & PRO Manager

Our client, a company based in Dubai, is looking for an HR & PRO Manager with experience in the Food & Beverage (F&B) industry. RequirementsMin 5 years HR experience in the UAE, preferably in the Food & Beverage (F&B) industry.Knowledge of personnel administration, employee records, and day-to-day HR operations.Familiarity with UAE labor regulations, visa procedures, and work permits.Hands-on experience with MOHRE, ICP / GDRFA, health cards and WPS PRO card holder is preferred.Experience with Sharjah and Abu Dhabi processes is a plus.Valid UAE driving licence, as the role requires regular branch visits.Proficiency in MS Office and HR systems.Excellent command of English / Arabic is a plus.Currently based in Dubai.Job DescriptionTaking an active role in recruitment, from job postings to offer letters.Planning and running role-specific orientation for new joiners.Managing the full employee lifecycle, from joining to exit, including contracts, personnel files, leave, final settlements after approval from finance manager and visa cancellations.Managing visas, work permits, Emirates IDs, medical tests and health cards for all staff, working with the Company's external PRO provider support and coordination.Keeping the employee list and the organisation chart up to date and company asset register up to date.Preparing regular HR reports for the Management.Preparing salary file and uploading in Edenred salary portal with due approval of ManagementPlanning visa quotas and hiring timelines for new openings, including batch hiring for new stores.Handling labour, visa and health card processes in Dubai, Sharjah and Abu Dhabi.Making sure all staff have a valid work permit, residence visa and health card at all times.Tracking food safety certificates required for F&B staff (basic food hygiene, PIC etc.).Managing medical insurance enrolment, additions and renewals.Running probation reviews and supporting the yearly performance review.Managing attendance, leave balances, warning letters and the disciplinary process in line with UAE Labour Law.Building HR policies, the employee handbook and job descriptions together with our external HR consultant.