L2 Collaboration Engineer

Position: L2 Collaboration EngineerDuration: 1 yr ext.Job Location: Dubai (Onsite)Key ResponsibilitiesCisco Meeting Server (CMS)Configure, manage, and troubleshoot Cisco Meeting Server environments.Handle CMS core architecture components, including:-Call Bridge clusteringWeb Bridge configurationDatabase replicationRecorder and Streamer servicesPerform CMS upgrades, health checks, backup validation, and routine maintenance.Troubleshoot CMS-related call quality, conferencing, and integration issues.Manage CMS APIs for advanced configurations and bulk provisioning tasks.Cisco Unified Communications Manager (CUCM)

• Administer and support Cisco Unified Communications Manager (CUCM).Configure and troubleshoot:-1. SIP trunks2. Device pools3. Regions4. Calling search spaces (CSS)5. Partitions6. Media resources7. LDAP synchronization8. Jabber/Webex integrations
• Support IP Phones, SIP endpoints, and collaboration applications.
• Perform CUCM upgrades, patches, and cluster maintenance activities.
• Troubleshoot call routing, registration, media, and voice quality issues.