Manager to Chief Operating Officer

We are looking for a highly organized, proactive, and responsible Manager to the Chief Operating Officer (COO) to support the COO in managing and monitoring multiple operational functions across the organization.The candidate will be responsible for administrative coordination, FMCG-related operations, school visits, academic coordination, reporting, follow-ups, and inter-departmental communication. The role requires regular interaction with school authorities, department heads, operational teams, vendors, and senior management.Key Responsibilities* Coordinate with different departments and ensure timely execution of tasks assigned by the COO.* Maintain a proper follow-up tracker for important assignments, deadlines, and pending matters.* Coordinate meetings, prepare agendas, record minutes, and ensure action points are followed up.* Handle confidential information and management-related communication professionally.* Act as a bridge between the COO and various departments, schools, and operational teams.* Oversee and coordinate administrative activities across offices, schools, and other business units.* Monitor housekeeping, security, maintenance, transport, infrastructure, and other administrative requirements.* Coordinate with vendors and service providers for timely resolution of operational issues.* Monitor compliance with organizational policies and procedures.* Support the COO in monitoring various business operations, including sales coordination, inventory, distribution, and supply chain activities.* Follow up with internal teams and vendors to ensure timely delivery and execution.* Prepare operational reports and highlight business issues requiring management attention.* Assist in identifying opportunities for process improvement and cost optimization.* Conduct regular visits to different branches to monitor overall operations.* Review school infrastructure, housekeeping, discipline, attendance, staffing, and general operational requirements.* Identify issues during school visits and coordinate with concerned departments for timely resolution.* Prepare detailed school visit reports and submit observations and recommendations to the COO.* Monitor the implementation of management instructions across school branches.* Follow up on pending requirements and ensure closure within the stipulated timeline.* Coordinate with school leadership regarding academic and administrative requirements.* Monitor the implementation of academic-related instructions and initiatives.* Coordinate with Principals, Academic Heads, Coordinators, and teachers where required.* Support management in monitoring academic activities, school events, examinations, meetings, and other institutional programs.* Collect and consolidate academic and operational feedback from various schools.* Identify areas requiring improvement and communicate them to the COO and concerned management.* Prepare and maintain daily, weekly, and monthly MIS reports.* Track operational KPIs, pending activities, branch requirements, and action points.* Present findings and important updates to the COO in a clear and structured manner.* Maintain dashboards and trackers using MS Excel / Google Sheets.* Coordinate with HR, Accounts, Purchase, Operations, Sales, Academic, Administration, and School teams.* Follow up with responsible personnel for timely completion of assigned tasks.Required Skills* Strong administrative and operational management skills.* Experience in FMCG operations will be preferred.* Experience in school/education operations or academic coordination will be an advantage.* Strong reporting and MIS preparation skills.* Excellent MS Excel and Google Sheets knowledge.* Strong communication and interpersonal skills.* Excellent follow-up and coordination abilities.* Strong problem-solving and decision-making skills.* Ability to conduct independent school/branch visits and prepare detailed reports.* Good understanding of vendor, facility, manpower, and administrative management.* Ability to handle multiple responsibilities simultaneously.* Strong organizational and time-management skills.* Professional attitude with high confidentiality and accountability.Educational Qualification* Bachelor's degree in Business Administration, Management, Education, Operations, Commerce, or a related field.* MBA/PGDM in Operations, Administration, Business Management, or HR will be an added advantage.* Candidates with an academic/education-sector background will be preferred.