Medical Authorization Specialist (English)

Authorization & Billing SpecialistWe are seeking an experienced and detail-oriented Authorization & Billing Specialist to support a home care agency. This role is responsible for managing insurance authorizations, supporting pre-billing and compliance processes, and assisting with payroll-related inquiries from field staff.The ideal candidate has experience working with insurance companies, understands home care authorization processes, and is comfortable managing follow-ups and resolving discrepancies.Key ResponsibilitiesManage new, renewed, and updated home care authorizations and maintain accurate records in HHAeXchange.Follow up with insurance companies and MLTCs regarding pending, missing, incorrect, or denied authorizations.Monitor authorization expirations and request continuation of care as needed.Review pre-billing issues and help resolve authorization, service-hour, and EVV-related discrepancies.Support POC and EVV compliance and communicate with Home Health Aides when corrections are needed.Respond to payroll-related inquiries, including pay, PTO, rates, paystubs, W-2s, and W-4s.Maintain accurate documentation and coordinate with internal departments regarding authorization, billing, and payroll matters.Qualificationsexperience with insurance authorizations, medical billing, or home care operations is a big plus.Strong attention to detail and organizational skills.Ability to manage multiple priorities and follow up consistently on pending cases.Comfortable making and receiving frequent calls with insurance companies and field staff.Working knowledge of Microsoft Office and Google Workspace.Experience with Viventium is a plus.English required; Spanish strongly preferred. Russian is a plus.Schedule:Monday–Friday from 9am to 5pm (according to NY time) How to Apply: Interested candidates should submit a resume in English in here or to career@technicalsupport.team Looking forward to hearing from you!