Merchant Acquiring Manager

Merchant Acquiring ManagerExperience: 8-10 years | Reports to: Head of Merchant Acquiring | Location: [City, India]Role SummaryGrow and manage our merchant acquiring business across POS, payment gateway, and QR/UPI. Own acquisition, portfolio revenue, and merchant risk while leading a sales and onboarding team.Key ResponsibilitiesDrive merchant acquisition, activation, and TPV growth targets.Build go-to-market plans for key segments (retail, e-commerce, travel, SMEs).Develop partnerships with ISOs, aggregators, and channel partners.Own portfolio P&L, pricing, and commercial negotiations with strategic merchants.Ensure KYC/AML, RBI, NPCI, card network, and PCI-DSS compliance; manage chargebacks and fraud with the risk team.Lead and coach a team of sales, relationship, and onboarding staff.Work with product, tech, and operations to improve merchant experience.Prepare MIS and business reviews for senior management.RequirementsBachelor's degree; MBA/PGDM preferred.8-10 years in merchant acquiring or payments, with 3+ years managing teams.Strong knowledge of cards, UPI, MDR, settlements, and chargebacks.Proven record of meeting acquisition and TPV targets.Strong negotiation, analytical, and stakeholder management skills.PreferredExperience at a bank, payment aggregator, or fintech acquirer, with existing relationships with large merchants or channel partners.KPIsMerchant acquisition and activation, TPV and net revenue growth, take rate, retention, chargeback ratio, and compliance.Share your resume @ hr.manager@lakheraglobalservices.com