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Ocean Freight Coordinator

NX GROUP (NIPPON EXPRESS GROUP) · Uxbridge, England, United Kingdom

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Nippon Express Group is one of the leading global logistics service providers whose Japanese corporation is headquartered in Tokyo. Our services range from air and ocean freight forwarding to cargo, removal services and warehouse operations. The company has numerous freight centers, warehouses and provides logistics services in over 45 countries on six continents with a global network of over 70,000 employees. The logistics focus is mainly on automotive and fashion industries, pharmaceutical products and further consumer goods. Within the past years Nippon Express has been on a continuous growth path and we are looking for new talents to join our mission. As an Ocean Coordinator, you'll take full ownership of ocean import and export shipments from start to finish - ensuring seamless operations, accurate documentation, and exceptional service at every stage. You'll thrive in a fast paced environment where problem solving, coordination, and customer focus come together to create real impact.If you bring energy, precision, and a passion for logistics, this is your chance to join the vessel and drive our ocean operations forward.RequirementsWhat you´ll do?Manage end‑to‑end ocean freight: Take full ownership of FCL and LCL import and export shipments, coordinating with overseas offices, ensuring timely documentation, accurate costing, and proactive customer updates.Build strong customer relationships: Communicate clearly and proactively, resolve issues efficiently, and provide practical, customer focused solutions that strengthen trust.Monitor shipment progress: Track and manage ETDs and shipment milestones, keeping internal systems up to date with accurate, real time information.Collaborate with global partners: Work closely with agents, shipping lines, customs authorities, and other logistics partners to ensure smooth operations and high service performance.Prepare and control documentation: Issue and manage transport documents, maintain electronic shipment data, and ensure all records meet compliance and operational standards.Ensure accurate billing: Prepare final invoices, validate costs against agreements and shipment files, and process supplier invoices promptly to support correct accruals and prevent overdue accounts.What You'll Bring:Experience in ocean freight: Practical background in ocean freight or logistics, with a solid understanding of import and export processes.Strong digital skills: Confidence using Microsoft Office and logistics systems, with a sharp eye for accuracy and detail.Ability to thrive under pressure: Comfortable working in a fast paced environment, staying organized, and communicating clearly and confidently.A proactive, solution focused mindset: Hands on, resourceful, and always looking for ways to improve processes and deliver better results.BenefitsWhat we offerCompetitive salary and benefits package including private healthcare25 days holidayA collaborative and supportive work environmentExposure to international markets and logistics networksStable position within a global top 5 ForwarderNewly built office facilityFree parkingIf you bring strong operational focus, accuracy in documentation, and a commitment to smooth customer shipments, we invite you to chart the next course in your ocean export career. Join the NX Group and help us drive the future of Ocean Freight Forward.