Operations & Logistics Manager (Catering & Events)

Purpose: Owns every event from costing to closing. Pricing it, ordering everything it needs, moving it to site, running it on the ground and reporting on it afterwards. 1. Costing & proposals

• Build the full costing sheet for every enquiry and RFP (manning, logistics, equipment, F&B, commercial summary).
• Set selling prices against target margin, labour cap and revenue split.
• Produce operation plans, floor plans, risk assessments and method statements. 2. Event execution
• Run events on site: setup, service, breakdown and derig.
• Plan station layouts, staff deployment and equipment per section. 3. Logistics
• Plan and book all logistics movements: trucks, deliveries, storage runs (Jafza–Expo) and kitchen dispatches.
• Keep logistics within the costed budget. 4. Beverage
• Order all beverages for every event.
• Manage beverage stock, counts and post-event reconciliation. 5. Staffing
• Set manning per event and order casual staff from agencies.
• Build the weekly ops rota; reconcile agency invoices against actual hours. 6. Equipment & storage
• Own all company equipment and the off-site storage.
• Order rentals (e.g. IHS) and consumables; record breakages and losses. 7. POS & revenue share (Tevalis)
• Create all Tevalis buttons for every event and outlet.
• Record all revenue-share arrangements in Tevalis and reconcile them after each event. 8. Reporting
• EOD, post-event and breakage reports.
• Monthly event P&L.
• 2-week expense calendar for Finance cash-float planning. Key KPIs
• Net margin per event at or above target.
• Labour, food (30–33%) and beverage (30%) costs within targets.
• Zero missed orders on event day.
• Reports submitted on time. Qualifications Minimum high school education or equivalent. Relevant training or certifications in hospitality, catering operations, food safety or HSE would be an advantage but are not mandatory. Valid UAE driving licence preferred. Professional Experience Minimum 5–7 years of relevant experience in catering, hospitality or event operations, including at least 3 years in an operational management or supervisory capacity. Proven experience managing large-scale catering events, corporate functions, VIP events, festivals and outdoor catering operations. Strong practical experience in event logistics, equipment rentals, supplier management and casual manpower coordination. Demonstrated experience in event costing, budgeting, operational planning and cost control. Previous UAE catering and events experience strongly preferred. Key Skills & Competencies Strong Microsoft Excel skills, particularly event costing, budgeting and operational reporting. Ability to independently manage the full event cycle, from costing and planning through to execution, breakdown and financial reconciliation. Strong understanding of manpower planning, logistics, procurement, inventory and equipment management. Knowledge of HACCP, food safety and HSE requirements. Excellent organisational, leadership, communication and problem-solving skills. Commercially aware, with a focus on profitability, efficiency and cost control. Highly hands-on, resourceful and capable of working independently under pressure. Flexible to work extended hours, weekends and public holidays according to operational requirements. Important: Practical experience, operational competence and a proven ability to independently deliver large-scale catering events are more important than formal academic qualifications for this position.