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Process Analyst

HCLTech · Colombo District, Western Province, Sri Lanka

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We are looking for a Process Analyst to join our team.ResponsibilitiesAssist in generating customer invoices Support invoice preparationReview billing exceptions Perform basic system updatesRespond to customer billing inquiries Maintain accurate records and ensure data integrity in billing systemsRequirementsRelevant educational qualification in any major1-2 years' experience in Customer Service/Back-officeCollaborate with sales and customer service to resolve billing issues Knowledge in O2C processing will be an added advantageExcellent English communication skills (written & verbal)Willing to work night shiftsApply now and be part of a global team driving operational excellence.#HCLTech #Hiring #ProcessAnalyst #ColomboJobs #CareerOpportunity #SriLankaJobs