Quality Assurance Executive

Company Description Futuristic Store Fixtures Pte Ltd, a subsidiary of V3 Group, is a specialist in custom store fixtures serving global retail brands. Established in 2005, the company has more than 500 employees and has supported the rollout of over 8,000 retail stores across 56 countries in the last decade. With 500,000 square feet of wood, metal, and solid surface manufacturing facilities in Malaysia and China, Futuristic offers robust risk management solutions to help clients navigate socio-economic, geo-political, and environmental challenges that may impact production. The company focuses on detail, consistency, clear communication, and strong team commitment to ensure successful launches of both new and refurbished stores. More information on clients and projects can be found at www.futuristicgroup.com.Role Description The Quality Assurance Executive is a full-time, on-site role based in Klang. This role is responsible for developing, implementing, and maintaining quality assurance procedures to ensure that store fixtures meet internal standards and client specifications. Daily activities include conducting inspections and quality audits, monitoring production processes, and documenting non-conformities and corrective actions. The Quality Assurance Executive collaborates closely with production, engineering, and project teams to resolve quality issues, support continuous improvement initiatives, and ensure compliance with relevant regulations and certifications. The role also involves preparing quality reports, training team members on quality standards, and supporting client requirements and audits as needed.Key responsibilitiesSupport the Manager in planning and coordinating production quality yield on daily basisLead the QC supervisors in performing incoming inspection, final inspection and product testingAssist in monitoring and following up with the involved departments on NCR and on-hold lots and ensure the corrective and preventive actions are executedEvaluate the current quality activities and make recommendations to manager for improvement on the rejection rateAssist in preparing work papers which include daily, weekly or monthly department work plans and schedules, presentation slides and ISO reportsEnsure the product inspection being conducted before releasing for shipments and delivery and report and discuss inspection results with the Manager for action plansEnsure products are met and in compliance to ISO 9001 and 14001 standardsAssist the manager in conducting yearly internal audit and periodical audits to validate corrective and preventive actions relating to processes and productionAssist in investigating and answering on customer complaints and quality related issuesTrain, coach and mentor junior employees and seek opportunities to grow leadership in others