Sales Administrative Assistant

Company Description Auro Chocolate is an internationally awarded Filipino tree-to-bar chocolate brand committed to sustainability, direct trade, and high-quality ingredients. The company works closely with cacao cooperatives and individual farmers, providing training in organic farming and business management to improve livelihoods and income. All products are crafted from scratch at a modern factory in Calamba, Laguna, equipped with HACCP and HALAL certifications and designed to highlight the unique flavors of heirloom cacao. Since its launch in 2015, Auro Chocolate has grown rapidly in local and international markets, including opening a retail store in Tokyo. The team is dedicated to elevating cacao farming and chocolate making while creating meaningful social impact for farming communities.Role Description The Sales Administrative Assistant is a full-time, on-site role based in Makati, supporting the sales team with daily administrative and customer-facing activities. Responsibilities include preparing and processing sales documents and reports, managing data entry for orders, invoices, and client records, and coordinating schedules, meetings, and follow-ups for the sales team. The role also involves handling customer inquiries, providing product information, and supporting order fulfillment to ensure timely and accurate deliveries. The Sales Administrative Assistant will collaborate closely with internal departments to maintain organized records, streamline sales operations, and uphold Auro Chocolate’s standards of service and professionalism.Qualifications Candidates should possess strong Administrative Assistance skills, including organizing documents, managing schedules, and supporting daily office operations.Candidates should possess Customer Service and Communication skills to handle inquiries, provide product information, and maintain positive client relationships.Candidates should possess Sales support skills to assist with order processing, coordination of accounts, and follow-up on leads and opportunities.Candidates should possess accurate Data Entry skills to maintain and update sales records, reports, and databases with attention to detail.Relevant qualifications include proficiency with office productivity tools (e.g., spreadsheets, word processing, email), strong time management, and the ability to multitask in a fast-paced environment.Prior experience in sales administration, retail, or FMCG environments is beneficial; familiarity with CRM systems or basic accounting processes is an advantage.A vocational diploma, associate degree, or bachelor’s degree in Business, Marketing, or a related field is preferred but not required if equivalent experience is demonstrated.