Sales Administrator

Job Description JOB OVERVIEW: Furless Beauty Institute (FBI) is a professional beauty training institute based in Dubai, UAE, offering specialized training programmes and qualifications in beauty therapy, electrolysis, and aesthetics. The Institute is committed to delivering high-quality education and developing skilled professionals within the beauty and aesthetics industry. We are looking for a motivated, results-driven Sales Associate based in Cairo, Egypt to support the growth of Furless Beauty Institute by generating leads, converting inquiries into student enrollments, and building relationships with individual students and corporate clients. This is a sales-focused role requiring excellent communication, relationship-building, and negotiation skills. The successful candidate will be responsible for promoting FBI's training programmes, managing prospective student inquiries, following up on leads, and consistently achieving sales and enrollment targets. Although based in Cairo, the Sales Associate will primarily support Furless Beauty Institute's student recruitment and business development activities in the UAE and GCC markets. KEY RESPONSIBILITIES: 1. Sales & Lead Management Actively generate leads and promote Furless Beauty Institute's training programmes to prospective students, beauty professionals, and corporate clients. Manage and convert inquiries received through WhatsApp, phone calls, emails, social media, and other lead generation platforms. Follow up consistently with prospective students and guide them through the enrollment process. Understand prospective students' training needs and recommend suitable courses and programmes. Meet and exceed individual sales, enrollment, and conversion targets. Identify opportunities to increase course registrations and generate additional revenue. Coordinate with the Marketing team to support promotional campaigns and lead generation initiatives. 2. Student Relations & Retention Build and maintain strong relationships with prospective, current, and previous students. Provide accurate information about available courses, schedules, fees, qualifications, and enrollment requirements. Ensure timely and professional communication throughout the student journey, from initial inquiry to enrollment and post-training follow-up. Follow up with existing students to promote additional courses, workshops, and professional development opportunities. Handle student inquiries, feedback, and complaints professionally, escalating complex cases when necessary. Support communication of upcoming courses, events, special offers, and promotions. 3. B2B Sales & Partnership Development Identify and approach beauty salons, aesthetic clinics, spas, and other relevant businesses interested in professional beauty training. Develop relationships with corporate clients and industry partners to promote group training programmes and professional development opportunities. Generate new business opportunities through outreach, networking, and referrals. Maintain an active pipeline of potential business partners and corporate training clients. Coordinate with management on corporate training proposals, partnership inquiries, and potential collaborations. 4. CRM Management & Sales Reporting Maintain accurate and updated records of leads, client interactions, follow-ups, and student enrollments in the CRM system. Monitor the sales pipeline and ensure timely follow-up on all inquiries. Track individual sales performance, conversion rates, and enrollment progress. Prepare weekly and monthly sales reports highlighting achievements, pending leads, and areas for improvement. Provide regular updates to management on sales performance and progress towards targets. Identify challenges in the sales process and recommend improvements to increase conversion rates. 5. Marketing & Cross-Functional Coordination Work closely with the Marketing team to support promotional campaigns and generate qualified leads. Coordinate with the Admissions and Training teams to ensure accurate course information and a smooth enrollment process. Share feedback from prospective students to improve sales messaging, promotional strategies, and course offerings. Support the promotion of new courses, workshops, and special training programmes. Ensure all sales communications reflect Furless Beauty Institute's brand standards and professional image. Qualifications & Experience 3–5 years of experience in sales, business development, education sales, client relations, or a similar role. Proven track record of achieving or exceeding sales targets and relevant KPIs. University or college degree in Business Administration, Marketing, Sales, or a related field is preferred. Experience in the beauty, aesthetics, cosmetology, education, or professional training industry is an advantage. Previous experience selling courses, training programmes, or educational services is highly desirable. Excellent written and spoken English communication skills ; Arabic is an advantage. Strong negotiation, persuasion, and relationship-building skills. Proficiency in Microsoft Office, CRM systems, and digital communication platforms. Experience managing inquiries through WhatsApp, social media, email, and telephone. Ability to work effectively with UAE-based teams and clients while based in Cairo. Skills & Competencies Strong sales and negotiation skills. Excellent communication and interpersonal abilities. Results-driven with a strong focus on achieving targets. Confident in handling objections and closing sales. Proactive in following up with leads and identifying new opportunities. Strong organizational and time-management skills. Ability to manage multiple inquiries and priorities. Customer-focused with a professional and approachable personality. Comfortable working in a fast-paced, performance-driven environment. Ability to work independently and collaborate with the Dubai-based team. What Success Looks Like Consistent achievement of monthly sales and student enrollment targets. High conversion rates from inquiries to confirmed enrollments. Timely and effective follow-up with prospective students and corporate clients. Growth in new student registrations and repeat enrollments. Development of new B2B relationships and corporate training opportunities. Accurate CRM records and timely sales reporting. Positive student feedback and strong coordination with the Dubai-based team. Why Join Furless Beauty Institute Join a growing professional beauty training institute based in Dubai. Support the development of beauty and aesthetics professionals across the UAE and GCC. Gain experience in international education sales and business development. Work with a collaborative team across Cairo and Dubai. Opportunities for professional growth within the beauty education industry. Job Requirements Qualifications & Experience 3–5 years of experience in sales, business development, education sales, client relations, or a similar role. Proven track record of achieving or exceeding sales targets and relevant KPIs. University or college degree in Business Administration, Marketing, Sales, or a related field is preferred. Experience in the beauty, aesthetics, cosmetology, education, or professional training industry is an advantage. Previous experience selling courses, training programmes, or educational services is highly desirable. Excellent written and spoken English communication skills ; Arabic is an advantage. Strong negotiation, persuasion, and relationship-building skills. Proficiency in Microsoft Office, CRM systems, and digital communication platforms. Experience managing inquiries through WhatsApp, social media, email, and telephone. Ability to work effectively with UAE-based teams and clients while based in Cairo. Skills & Competencies Strong sales and negotiation skills. Excellent communication and interpersonal abilities. Results-driven with a strong focus on achieving targets. Confident in handling objections and closing sales. Proactive in following up with leads and identifying new opportunities. Strong organizational and time-management skills. Ability to manage multiple inquiries and priorities. Customer-focused with a professional and approachable personality. Comfortable working in a fast-paced, performance-driven environment. Ability to work independently and collaborate with the Dubai-based team.