Sales and Marketing Supervisor

Company DescriptionInvest Group Overseas (IGO) is an investment and property development company based in Dubai. Established by a group of elite business leaders, IGO focuses on capitalizing on business opportunities in the developed and emerging markets. The company has a well-deserved reputation as one of the top regional investment companies, delivering premium properties that contribute to the growth of cities and localities.Job DescriptionWe are looking for a motivated, results-driven, and proactive Sales and Marketing Supervisor to lead and supervise the sales team, develop effective marketing strategies, and drive business growth. The successful candidate will be responsible for achieving sales targets, identifying new business opportunities, maintaining strong customer relationships, and ensuring effective execution of marketing activities to increase brand awareness and market share.Skills/Qualifications:Bachelor's degree or diploma in Sales, Marketing, Business Administration, or a related field.Additional certifications in sales management, digital marketing, or customer relationship management are an advantage.Relevant professional training in leadership, negotiation, or business development is preferred.Minimum 5 years of experience in sales and marketing.At least 3 years of experience in a supervisory or team leadership role preferred.Proven track record of achieving sales targets and developing customer relationships.Experience in market research, business development, and marketing campaign execution.UAE market experience is an advantage, particularly for roles involving local clients and business development.

Duties and Responsibilities

Sales Team Supervision: Supervise, guide, and motivate the sales team to achieve individual and company sales targets.Sales Planning and Strategy: Develop and implement effective sales strategies, action plans, and marketing initiatives to increase revenue and market share.Customer Relationship Management: Build and maintain strong relationships with existing customers, identify new business opportunities, and ensure high levels of customer satisfaction.Marketing Campaigns: Plan, coordinate, and monitor marketing campaigns, promotional activities, and advertising initiatives to enhance brand awareness and generate sales leads.Sales Performance Monitoring: Monitor daily, weekly, and monthly sales performance, prepare sales reports, and recommend improvements to achieve business objectives.Market Research and Analysis: Conduct market research to identify customer needs, market trends, competitor activities, and potential business opportunities.Lead Generation and Business Development: Identify prospective clients, develop new sales channels, and support business expansion through effective networking and client acquisition.Team Training and Development: Train and coach sales and marketing staff on product knowledge, sales techniques, customer service, and company policies.Sales Forecasting and Target Setting: Establish sales targets, forecast revenue, and monitor progress to ensure alignment with company goals.Coordination with Other Departments: Coordinate with management, operations, finance, and other departments to ensure smooth business operations and timely delivery of products or services.Customer Complaints and Issue Resolution: Handle customer inquiries, complaints, and escalations professionally to maintain customer satisfaction and loyalty.Promotional Activities and Events: Organize and supervise promotional campaigns, exhibitions, product presentations, and other marketing events.Budget and Resource Management: Assist in preparing and controlling sales and marketing budgets to ensure cost-effective use of company resources.Reporting to Management: Provide regular updates to management on sales results, marketing performance, customer feedback, market conditions, and business development activities.Continuous Improvement: Evaluate sales and marketing strategies, identify areas for improvement, and implement measures to enhance productivity, profitability, and overall team performance.