Senior Business Analyst
Coforge · Greater Delhi Area
Tailor my CV for this job — freeTitle: Senior Business AnalystExperience: 12+ years
The incumbent will serve as a key liaison between government stakeholders, business users, implementation partners, and technology teams to successfully deliver e-Governance and Digital Public Infrastructure initiativesRoles & ResponsibilitiesLead requirement elicitation workshops with Ministries, Government Departments, Regulatory Bodies, State Governments, Public Sector Undertakings (PSUs), and other public sector organizations.Gather, analyze, validate, prioritize, and document business, functional, non-functional, regulatory, and compliance requirements.Prepare and maintain Business Requirement Documents (BRD), Functional Requirement Specifications (FRS), System Requirement Specifications (SRS), User Stories, Use Cases, Business Rules, Process Flows, BPMN Models, and Requirement Traceability Matrices (RTM).Define functional and non-functional requirements for large-scale enterprise and government systems.Analyze and document AS-IS and TO-BE business processes and identify opportunities for process optimization and automation.Conduct gap analysis and recommend business process improvements aligned with project objectives.Translate Government policies, acts, circulars, notifications, guidelines, and operational procedures into system and business requirements.Facilitate requirement reviews, walkthroughs, stakeholder approvals, sign-offs, and acceptance management activities.Work extensively with Central Government, State Government, PSU, Smart Governance, Citizen Services, Digital India, Digital Public Infrastructure (DPI), and Mission Mode Projects.Engage with senior Government stakeholders, departments, regulatory authorities, PMUs, implementation partners, and consulting teams throughout project lifecycles.Understand Government procurement processes, RFPs, bid requirements, contractual obligations, governance frameworks, and compliance mandates.Support Government standards, security policies, audit requirements, regulatory compliance requirements, and operational guidelines.Participate in pre-sales engagements, solutioning workshops, tender response preparation, bid management, and proposal development activities.Work on Digital India programs, Smart Governance initiatives, Citizen Service Delivery Platforms, Smart City projects, Digital Public Infrastructure (DPI), and Public Sector Digital Transformation Programs.Gather, analyze, and document requirements for- e-Governance Platforms,Citizen Service Delivery Systems,Smart City Solutions,Education Management Systems,Healthcare Management System,Land & Property Management Systems,Social Welfare Platforms,Public Distribution Systems,Taxation Systems,Financial Management Systems,Identity & Authentication Platforms,Regulatory Management Systems,National and State Mission Mode Projects,Support Government Process Re-engineering (GPR) initiatives and drive process transformation programs.Ensure solutions align with Government standards, compliance mandates, operational objectives, and citizen service requirements.Participate in project scoping, effort estimation, business case development, requirement sizing, and solution planning exercises.Support Fixed Price Project (FPP) delivery by ensuring requirement completeness, scope clarity, and traceability.Participate in bid management, RFP analysis, effort estimation, functional sizing, and proposal preparation activities.Manage requirement changes, scope modifications, enhancements, and change requests throughout project execution.Assess impacts of requirement changes on project timelines, effort, budgets, dependencies, risks, and deliverables.Ensure project delivery remains aligned with contractual commitments and agreed scope.Support project managers in project planning, milestone tracking, dependency management, risk identification, mitigation planning, and delivery governance.Drive stakeholder approvals, business validations, requirement sign-offs, User Acceptance Testing (UAT), and acceptance management processes.Collaborate with architects, developers, testers, delivery managers, business users, and implementation teams to ensure successful solution delivery.Act as the primary bridge between business stakeholders and technical teams for requirement clarification and solution alignment.Conduct workshops, presentations, demonstrations, stakeholder meetings, business reviews, and governance discussions.Manage complex stakeholder ecosystems involving multiple Government departments, agencies, vendors, implementation partners, and delivery teams.Utilize JIRA, Confluence, Azure DevOps, Microsoft Visio, BPMN tools, and Microsoft Office Suite for requirements management and project collaboration.Leverage SQL and Power BI for analysis, reporting, data validation, dashboarding, and business insights where required.Support large-scale Digital Transformation Programs, Managed Services engagements, Application Development programs, and Product Implementation initiatives.Ensure successful delivery of business outcomes through effective stakeholder management, governance compliance, process optimisation, and structured requirements management.Key SkillsBusiness Analysis & Requirement ManagementGovernment Domain & e-Governance ProgramsDigital Public Infrastructure (DPI)Fixed Price Projects (FPP)Business Process Re-engineering (GPR)Stakeholder ManagementBRD, FRS, SRS & RTMJIRA, Confluence & Azure DevOpsDigital Transformation ProgramsGovernment Procurement & RFP ManagementPreferred CertificationsCBAP (Certified Business Analysis Professional)PMI-PBAAgile Business Analysis CertificationScrum Product Owner (CSPO/PSPO)TOGAF Foundation (Preferred)ITIL