Senior Executive Assistant to Management

ABOUT SGSScalable Global Solutions (SGS) is Croatia's first DaaS (Department as a Solution) provider — a High-Tech Software company blending EMEA and nearshore resources to help global clients build high-performing, tailor-made teams across Sales, HR, Operations, IT, Finance, Marketing, and Customer Care.We don't just fill roles — we build entire departments that operate under our clients' direct leadership, eliminating administrative overhead and driving real business results.Our mission is simple: We WORK & YOU GROW. We optimise our clients' value chains, increase efficiency, and help them compete in the 21st century.Our vision is to become the world's leading DaaS provider and redefine how future generations work, live, and grow.WHAT YOU'LL DOYou will help management stay prepared, informed and focused. Your work will range from coordinating complex schedules to preparing decision briefs and tracking project commitments. You will anticipate needs, bring structure to competing priorities and keep work moving.You should be confident working with senior stakeholders and communicating professionally in German and English. You should also be comfortable using AI tools to improve the speed and quality of your work.Your responsibilitiesExecutive support and communicationManage calendars, meetings, travel arrangements and competing priorities.Prepare agendas, briefing materials, presentations and professional correspondence.Record meeting decisions and turn them into clear actions, owners and deadlines.Communicate with employees, clients, partners and suppliers on management’s behalf, within agreed authority.Handle sensitive business and personal information with discretion.Follow-through and project coordinationMaintain a central record of management actions and project commitments.Follow up confidently and respectfully with action owners, including senior stakeholders.Track progress, identify dependencies and escalate delays or issues that need management attention.Prepare short updates showing what is complete, what is outstanding and where a decision is needed.Coordinate information across Sales, Operations, HR, Finance, IT and other business functions.Research and decision supportResearch companies, markets, clients, competitors and business opportunities.Turn complex information into clear executive summaries, comparisons and recommendations.Check sources, figures and assumptions before presenting findings.Prepare management for internal meetings and for discussions with clients and partners.AI and digital productivityUse approved tools such as ChatGPT and/or Claude for research, drafting, document analysis, meeting summaries and presentation preparation.Review AI outputs for accuracy, relevance, tone and completeness.Protect confidential information and follow company rules when using AI.Identify ways to improve recurring administrative and information workflows.Documentation and business administrationMaintain organised management files, action registers and project documentation in company systems.Create polished documents, spreadsheets and presentations in Microsoft 365.Keep relevant CRM and business records accurate and up to date.Support interview scheduling, recruitment documentation and onboarding coordination when required.WHAT YOU BRINGAt least 7 years of relevant experience in executive assistance, senior management support or a comparable role, including direct support to senior executives.A bachelor’s degree or higher in Business Administration, Management, Economics, Communications, Law, Project Management or a related discipline.Advanced practical skills in Microsoft 365, including Outlook, Word, Excel, PowerPoint, Teams, OneDrive and SharePoint.Practical professional experience using ChatGPT and/or Claude, including the ability to verify outputs and handle information responsibly.Strong prioritisation, research and coordination skills.Sound judgement about what to resolve independently and what to escalate.Consistent attention to detail, discretion and accountability.German and English at C1 level or above, with excellent business writing and verbal communication.It would be an advantage if you have experience in an international company, supporting a CEO or management team, coordinating projects, preparing board materials, or using CRM/ERP platforms such as Odoo or Salesforce. Experience with workflow automation and additional European languages are also welcome.What success looks likeManagement is prepared for important meetings. Priorities and commitments are visible. Every action has a clear owner and deadline. Risks surface early, information is reliable, and agreed work is consistently followed through.BENEFITSPrivate healthcare and private pension fundModern equipment and officesWorking with cutting-edge technologiesExciting projectsFriendly and collaborative team atmosphereA permanent position with stabilityPet-friendly officeMultisport cardPlease be so kind and provide your CV (in English) as a PDF or a Word document as this makes processing your data easier.By applying to this job, you acknowledge that your data may be processed and stored in our recruitment database (CRM) following our Privacy Policy and GDPR and Data Protection. Your data will only be used for recruitment purposes and will not be shared with third parties without your consent. If you wish to request deletion of your data, you can contact us at hr@sgs-daas.com.