Service Advisor

Martin Automotive Group is searching for a Service Advisor to join our team at our Subaru of Ontario location! We believe our continued success and future growth is attributed to our employees.

Responsibilities

Greet customers promptlyObtain customer and vehicle informationClearly report all vehicle symptoms as described by the customerDetermine and recommend needed maintenance base on age, mileage and history of vehiclePrepare a complete and accurate estimate of cost for labor and partsEstablish follow up timeMonitor the progress of each vehicle throughout the day, and updating customers frequentlyVerify that the final invoice reconciles with the work performed on the repair orderExplain all completed work and charges to customersRequirementsMust have high school diploma or GEDProven record of achieving exceptional Customer SatisfactionAt least 1 year as a Service Advisor, Assistant Lane Manager or Service Consultant, Manufacturer experienceAbove average energy levelA desire for a long term career with a growing organizationBilingual preferred but not requiredPersonal and professional integrityBenefitsMedical, Dental, Vision, Life Insurance401kPaid HolidaysWeekly PaychecksHourly + commission + bonus PTOService Advisor, Advisor, Service Writer, Customer Service, EOE#R4