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Store Manager

Family Dollar · Mountain City, TN

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Company Description Family Dollar is one of the nation’s fastest-growing neighborhood retailers, offering everyday low prices on essentials and a wide assortment of merchandise for the entire family. Shoppers can find trusted name brands and quality private-label products, with most items priced under $10 to help stretch household budgets. Stores are typically about 7,000 square feet, clean, well-organized, and staffed by friendly team members from the local community. Family Dollar’s smaller store footprint allows it to serve rural areas, small towns, and urban neighborhoods with convenient locations in shopping centers or free-standing buildings. The company offers an expanded mix of refrigerated and frozen foods, health and beauty items, apparel, home décor, and seasonal merchandise to meet customers’ everyday needs.Role Description The Store Manager role at Family Dollar in Roan Mountain, TN is a full-time, on-site position responsible for overall store leadership and daily operations. This includes supervising and coaching team members, ensuring excellent customer service, maintaining store cleanliness and organization, and overseeing merchandising, stocking, and inventory control. The Store Manager monitors sales performance, manages cash handling and banking procedures, and enforces company policies and retail loss prevention standards. The role also involves scheduling staff, supporting hiring and training, and fostering a positive, inclusive work environment. The Store Manager is expected to uphold company values, drive customer satisfaction, and meet operational and financial goals.Qualifications Strong customer-focused skills, including Customer Satisfaction and Customer Service abilities.Effective Communication skills to interact with customers, team members, and leadership.Store Management experience, with the ability to lead teams and oversee day-to-day retail operations.Knowledge of Retail Loss Prevention practices and basic cash handling controls.Previous retail or supervisory experience, preferably in a value-focused or neighborhood store environment.Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.Proficiency with basic computer applications and point-of-sale systems.High school diploma or equivalent; additional education in business or retail management is a plus.Capability to meet the physical demands of the role, such as standing for extended periods and lifting merchandise as required.