Account Coordinator (Retail, Print + POS)

Account Coordinator | Retail, Print & POS | Melbourne, RichmondDashing is looking for an organised and proactive Account Coordinator to support the delivery of print and POS campaigns. You’ll help keep projects moving from order through to delivery and installation, working closely with clients and teams across Client Service, Production, Studio and Install.You’ll keep project information accurate, follow up on actions and provide clear updates to help deliver a positive client experience. This role suits someone who enjoys bringing people and details together, stays calm when priorities shift and is keen to grow their experience in a production environment.What you’ll doCoordinate project activities from order through to delivery and installation, keeping briefs, timelines, approvals and deliverables up to date.Support client communication by responding to queries, providing proactive updates and following up on information, approvals and next steps.Keep clients informed of progress, changes, risks and delays, and raise issues promptly with the relevant account lead.Coordinate artwork uploads, bookings, campaign scheduling and job tracking across Dashing’s systems.Help prepare estimates, quotes and costings with account leads and Production.Check briefs, specifications, artwork, approvals, quantities and delivery details for accuracy.Maintain current work in progress documents, Monday.com boards and project records.Follow up with suppliers and installers to confirm requirements and delivery details.Prepare project updates and materials to support client work, pitches, proposals and meetings.Attend daily huddles and client work in progress meetings, recording actions and follow ups.Support People and Culture initiatives, including team events, by assisting with coordination and communication as required.Contribute to project debriefs and look for practical ways to improve how work is coordinated and delivered.About youIdeally you have 1 +year of experience in coordination, estimating or account management.Experience in print, POS campaigns, display, brand activation or a related production environment is desirable.You understand print production and enjoy working with Production and Install teams.Experience coordinating suppliers, projects or deadlines is desirable.A degree in marketing, communications, business or a related field is desirable.You communicate clearly, are highly organised and have strong attention to detail.You are solutions focused, adaptable and confident raising issues early.You are tech savvy, with experience using Microsoft Office, Google WorkspaceKnowledge of and workflow systems such as Monday.com, PrintIQ, Zendesk or the Dashing Tech Portal, or willing to learn them.You are open to using new technologies, including approved AI tools.You are collaborative, approachable and willing to get hands on to support the team.Why Dashing?At Dashing, our purpose is to always go above and beyond. Our people are at the centre of everything we do. We care more, back ambition, respect craft and empower each other.You’ll work with some of Australia’s most recognised retailers and brands, alongside teams who bring campaigns to life through creativity, technology and production expertise.Dashing valuesDashing ValuesWork Smarter. Collaboration is at the heart of everything we do. We believe in the power of teamwork, where diverse perspectives come together to create something greater than the sum of its parts.Dream Further. We don’t just think outside the box - we dream beyond it. Innovation and ambition drive us to push boundaries, exploring new possibilities and creating what’s next.Win Together. Success is sweeter when shared. We are committed to achieving greatness with our partners and each other, ensuring that every win is a collective victory celebrated by all.BenefitsFlex Working: Enjoy the flexibility of working from home 1 day per weekGrowth Opportunities: Benefit from a robust Learning & Development program, with plenty of room for growth.Continuous Improvement Culture: We believe in continuous improvement - everyone is encouraged to share their ideas to help us get better, together.People & Culture : A dedicated team to ensure you feel valued, supported, and part of the Dashing family.Tech Innovators: Work with a cutting-edge Tech Innovation team, using tools like Monday.com to streamline and elevate your workflow.Social Vibes: Monthly social events and quarterly awards to keep the team vibe high.Fuel Your Day: Enjoy a kitchen stocked with delicious fruit, snacks, drinks, and more to keep you fueled and refreshed throughout the day!Commuting Ease: Just a short 500m stroll to East Richmond Train Station for an easy commute.Charity Involvement: Make a positive impact with dedicated volunteering time to support charities.Wellness Focussed: Access to Dashing Yoga team sessions, Dashing Massages, and lots of local walking tracks and parks nearby.Sound like the right role for you?If you’re organised, enjoy bringing projects together and want to grow your experience in print and POS campaigns, we’d love to hear from you.Full position description available upon request.We appreciate the time you’ve taken to apply. Due to the volume of applications received, only shortlisted candidates will be contacted.